What to expect
- Sleep Quality
Last 5 reviews
Lovely as always
Nice hotel, lovely here on Viaduct Harbour. Excellent food (and breakfast prices very good indeed!) Room had very comfortable bed, shame to find that housekeeping had not picked up that that a previous occupant had taped a plastic bag over the smoke detector so that they could smoke! Took many many tries to get a complimentary room as per our AccorPlus membership, they kept trying to charge us huge amounts extra on anything but the most basic hotels. Anyway, got there in the end.
We stayed here in a Deluxe suite with club access. The club needs to lift standards of the food available and have more staff. It was evident the hotel was understaffed. Breakfast was lovely and concierge service very pleasant. Overall expected more for a Sofitel branded hotel.
Celebrating my darlings 70th birthday. Great location and the viaduct such a great place to visit. Very friendly vibe at the Sofitel it’s nice being an Accor member when you get such good service. Will definitely stay again.
WONDERFUL TO BE HOME
Our home from home, always a joy to stay at this Hotel with its fabulous views, friendly staff & exceptional rooms, always a joy. The Spa offers great treatments & the Hotel has a wonderful vibe with some of the best attentive staff I have come across.
Sofitel as one expects but with extra attention to detail
Superb service, over and above the usual expected from Sofitel. Restaurant and menu excellent. Nothing too much trouble, with seamless check in through to restaurant bookings. Great central Auckland location.
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