What to expect
- Sleep Quality
Last 5 reviews
Excellent, high quality service
As soon as you arrive you are greeted warmly, presented with a welcome drink while checking in, and assisted with your bags. The rooms are beautifully decorated with luxury furnishings and amenities. The restaurant is very nice with good food and nice cocktails. Checkout was a breeze. The staff are wonderful.
Top location, best coffee around with great food and service as well
A great experience, so good in every area. Breakfast, Service, Coffee, Room, all 10 out of 10. A great view is the only thing the hotel couldn't achieve for us, but that didn't worry us. So close to Britomart, the Viaduct, the new Commercial Bay Shopping Complex with amazing food options. Easy access to the Americas cup village and great walk along to Silo Park.
Beautiful hotel but not for a weekend stay
This hotel is perfectly located on Queen St, within easy walking distance of Britomart and the Ferry terminal as well as good shopping. The hotel is beautifully furnished and appointed. All of the staff were friendly and professional and I wouldn’t hesitate recommending it for a mid week stay. Our first night was amazing, however our Friday night stay was beyond awful. There is a nightclub very close to the hotel and I could hear every word of every song along with a thumping base until 4 in the morning! I have stayed at many inner city hotels worldwide and never experienced anything like this. When I mentioned it at checkout I was told most people say it was a problem!! The earplugs provided in the room made no difference. All the great staff and facilities couldn’t convince me to stay here again after this night of no sleep.
An absolute gem of a hotel. From the moment we arrived the staff were so welcoming, the service was amazing, and the room was absolutely beautiful with my favourite aqua colours, very luxurious. Centrally located in the CBD with a plethora of shops and restaurants straight outside the door you could not wish for a better hotel. I came away feeling thoroughly spoilt. Thank you Pablo and Rumi for such a wonderful experience
I was married in 2018 and spent our first night in this hotel. I can not recommend it more! We were upgraded and treated with amazing hospitality and care. Perfect location close to the waterfront and high quality. Thank you grand Windsor for a great beginning to our honeymoon!
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