What to expect
- Sleep Quality
Last 5 reviews
Excellent value for money
Extremely friendly staff who are always ready to help in all areas of the hotel. Good deals are often available from sites such as GrabOne which are excellent value for money. Great for a relaxing Staycation.
Here for work
Not only staying here but a major event was held here. Amazing attention to detail by the staff. Everything was taken care of, rooms for presenters sorted, rooms for workers for lunch etc also perfectly sorted.
Lovely hotel, central, but housekeeping disappointed
Great location, friendly staff. Given it is on a busy intersection we were surprised it was not too noisy due to the quality double glazing. Used the heated rooftop pool and spa daily which were lovely and well maintained. The reason I give 4 stars is housekeeping was not 5 star. Dirty glasses not removed one day, dirty rag/washcloth left in room another day, shampoo not replaced one day, ink stained sheets on bed which we asked to be changed first day but were not until day two after reminding front desk, wifi slow despite advertised as ultra fast, no turn down service offered despite advertised, pillow menu did not have scented pillows as per pillow menu. Despite poor housekeeping’s we have booked again. Just disappointing that the small stuff that matters was not 5 star.
This was our 4th stay with Cordis. It only gets better each time. We used the hotel parking which is well worth it as when requested the car is at the entrance. We had a Delux room which was very spacious. Large comfortable bed. As I was here to have a 3rd Heart Procedure, the reception gave us a quiet room near the lift. They could not have looked after us any better. Will definitely 💯 stay again if in Auckland.
They tried to overcharge. We ordered two rooms got one and had to ask for the other. The luxury room is like a two star motel room. Grubby bathroom. At arrival we offered to pay upfront they declined twice and then when we were out that evening they rang demanding we go and pay our invoice we’re told they had too wait until our evening was finished. Booked for 4adults one child breakfast they put only for two adults then charged twice. Advised we would have a free bottle of wine in room and child’s breakfast free did not happen at all. This hotel is a disgrace.
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.