What to expect
- Sleep Quality
Last 5 reviews
The best riad in Marrakech
I cant't wait to come back to this riad. It is our home from home in Morocco. Stayed here many times and wouldn't stay anywhere else. Thank you to all the staff and can't wait to see you again, The Bird family.
Bad location, party riad
We stayed here 5 days. Staff were lovely and try their best but 2 massive issues. Firstly, location is in a deprived and maybe an up and coming area. There is a high possibility you'll be followed, harassed and maybe verbally assaulted or touched by pre-teens and teens wanting money. Adult will stand by and say nothing even if they touch you. You're fair game. Not ideal for a romantic trip. Secondly, a party of maybe 12 or so guests stayed at riad when we did, they smokes outside out room, drunk all night and terrorised the riad until 4 or 5am.None of the other guests could sleep. The night security guard could do nothing to control them as the ran around screaming and were out of control that neighbour in area came to complain at riad.for me I didnt sleep as it was Pretty frightening given you cant lock your doors from inside. Hotel said nothing to them and allowed it and nobody apologised to us either when we told them. Not something anyone should pay for. Not ideal if you are a couple or family. So sorry to say, for some reasons not in their control, I really would not recommend this place to anybody.
The authentic experience
Firstly, the Riad were very courteous in advance of our visit by offering airport pickup and arranging tours. The Riad itself is located pretty centrally, about 15 mins walk north-east of the Jamaa El F’Na Market, hidden in the labyrinth of alleyways away from any main streets. Some of the surrounding area looks like a demolition site but don’t let that put you off, the Riad is a welcome escape from the craziness of the city. We were in room 1 on the ground floor adjacent to the courtyard. If you want complete peace and quiet, this is not the room for you as the courtyard is the place to eat. Have to admit we were slightly disappointed on arrival in our room as it’s definitely ‘rustic’ and a unique shape due to the Riad design. Room 1 has 3 beds including a double bed on a mezzanine. You have to bear in mind the Riad is old, so set your expectations accordingly. Yes, the bathroom is small, but adequate (towel rails would be a plus) and there are few places to put your ‘stuff’ so it could be a bit claustrophobic for some. The room we had included air conditioning, the heating part of which wasn’t working when we arrived bit this was attended to and we were provided with mobile heaters in the meantime. It’s winter, remember! Breakfast is included and definitely excellent in quality and quantity, always served with a smile. The Riad provides a varied menu of food and drinks (including alcohol!). We only ate a couple of times in the Riad itself, but the food was excellent and reasonably priced (in Euros). Service by all the staff in our experience was excellent - attentive and accommodating. There is someone on duty 24x7 also, particularly useful if you need to get up super early for an excursion. There is plenty of ‘lounging space’ in the Riad, including the terrace which includes a large jacuzzi and plenty of extra space (used less in winter obviously). Generally, the Riad is well-maintained, but you have to expect some peeling paint and wobbly door handles here and there. Kind of adds to the authenticity. If you’re a ‘Debbie Downer’ and look for anything to complain about, this may not be the best place for you - try a modern hotel instead. If you’re a heavy internet user, the wi-fi at the Riad is definitely light-use only. You will have a connection but the bandwidth won’t support movie/photo uploads and downloads. Apps like FB, WhatsApp, etc were struggling in our experience. Make sure you try the Hammam in the building opposite (part of the Riad). Definitely worth getting a good scrub, starting at €15 for 30 mins. Overall, a very warm experience in unique and authentic surroundings, with staff who will make you feel welcome.
Good location and breakfast! Minus points; VERY noisy.. small room, tiny bathroom (we had room 10) and at times unfriendly staff. Very well maintained and clean though. Seemed like a family run hotel.
The hotel is poor and old
Location is good, staff friendly, the room was small ,old and dark. The whole hotel needs a rehab. The hotel is very close to different mosks, and this will wake you up early in the morning ( 05.30 ) when they are calling for pray. Next time in Marrakech we will definitely look for another hotel.
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