What to expect
- Sleep Quality
Last 5 reviews
Beautiful place, very good service.
We stayed for three nights in the hotel, the first weekend after the stop of lockdown. The first night we got a room full of issues, no tv control, the shower didn’t work, the bath tap didn’t working properly etc. I was ready to write a very nasty review despite the fact that the facilities are beautiful and the location is not bad, especially if you play golf, but when the next morning went to the reception to ask them to change a room for we met somebody who change completely our mood. It was the lady responsible for customer relations, sorry I forgot her name, who took care about us and change our room. No surprise to me but it takes always one person to destroy everything or to fix everything. The rooms are big and comfortable, the only problem is that they don’t have minibar, the fridge is completely empty, but you can ask whatever you need and they will bring it to your room. The breakfast was good, and the staff were wearing masks and cloves. The service in general was very good.
spent an amazing couple retreat , 3 Wonderful nights , we were really impressed by the excellent condition of the facilities . The Staff professionalism was outstanding . We would like to thank Mariam and Basma at the front desk for all the efforts they made to make our stay an unforgettable one. We will come back for sure !
Sofitel Mogador Essaouira: wonderfull stay !!! Godfried and Linda Bresseleers
Our stay was 14 days and was beautiful. During this holiday our children and grandchildren (6 adults and 5 grandchildren) came to visit us for 1 week. Then it became clear how warm the reception in Sofitel is. Everything was arranged perfectly and we got an upgrade from Aysra and mr. Yasin from the reception, thank you ! For our group of 13 people, the large table at the buffet was always ready thanks to Waffa and her colleagues from the restaurant, even the night watchman was very attentive. We will come back for sure !
beautiful location, very nice rooms
great place to play golf. nice large rooms, all with beautiful view to the west (golf, woods and swimmingpools). very good breakfast. very kind service. only two con: 1the eveningrestaurant: not great food and expensive. for the quality of the food. 2 the other restaurant only serves buffets and I do not like buffetdinners. so we did not go there, but went to Essaouira only 10 minutes drive for dinner.
poor food safety
Food safety POOR, many in our group got sick. Cooked food was served with the same tongs used for raw chicken a minute earlier. The manager only said "I'll look into it." Rooms in very poor repair with peeling floors. Stay somewhere else.
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