What to expect
- Sleep Quality
Last 5 reviews
We were in sofitel thalassa, we had a great time and experience with all staff members who have been able to satisfy our needs, Nejwa had all time for us with her kindness Thank you again for your time
Best Place to be!
I would give this place 10/10 if i could. Feels like a 2nd home! I will definitely be coming back in April. Immaculately clean, ALL staff friendly and go out of their way to make sure you are feeling comfortable. Staff always made sure me & my friend was safe at all times. I have never seen such amazing service before. The hotel is beautiful. They have their own private beach which is amazing. Everyone is happy and smiley all the time. Every single member of staff was lovely but a few stood out to us the most. Abdel at the reception gave us amazing first impressions, he showed us our room & also upgraded our room with a special surprise which was lovely, such a kind, helpful amazing man. Ash who does the shisha provided amazing service and always made us feel happy and welcome, he was lovely, looked after us every single day. Ghizlaine was lovely, she was so kind to us, again she made us feel like it was our second home, always asked if we needed anything to make our stay better but it was perfect. We met her at a private party they invited us to, she offered us drinks and upgraded our stay. Mohamed at the market restaurant was very nice, so polite and caring, looked after us, very helpful. Fatima such a beautiful soul who made us feel so special, she truly was amazing! Also Mounir and Basch lovely people. Lastly I would like to say this is the beat place I have ever been to. everything 10/10, not a single bad word to say. Thank you so much, beautiful place!
Very good with a couple of negitives
Classy Hotel and probably one of the best in Agadir. Very good staff , breakfast super, location right on beach and outdoor pool great. Large room with balcony . On the minus side... in general the public area's are quite cold(January) and most people in the breakfast room were wearing coats and or scarfs ! When things ran out in the room(milk, tea ect) we had to request them instead of being replenished automaticlly by the maid. When this occured we were given more than enough, plus roses for my wife and chocolates These may be small things but would have expected more from this class of hotel I was looked after by chef very well as I am gluten free.. Our trip was booked through Travelzoo so was very good value. I would recommend if booked on a deal otherwise would be rather expensive.
Amazing Staff and fabulous Hotel
If your looking for a beautiful Hotel with some winter sun and AMAZING STAFF then look no further than this hotel The poor sister Hotel is right next door we booked 2 nights here in the Sofitel Thalassa sea and Spa and 3 nights in the Hotel Sofitel Agadir Royal Bay Resort , after going there today to compare hotels we were really disappointed and wanted to stay where we were . Thank you to the wonderful staff who made that happen. I want to give a big shout out to Aziz the manager who said we could stay, as we had already paid up front ,and being both sofital’s he was able to do that , your a star, thank you to the handsome Abolellotf who has a wonderful smile and is so welcoming and a lovely happy man, Mjid the hotels driver , Glacoss, Fatima, Bacha all so lovely, and not forgetting the bell boy Zakaria, They are all an asset to your hotel chain Sofitel You have made our stay so memorable and it’s not over yet. You amazing people ...! Come and stay here it’s the best Hotel in Agadir , the service, the food, the location and of course the brilliant staff Thank you all so much Last but certainly not least, thank you Ghizlaine, head of guest relations for upgrading our room when we arrived last night , you are so lovely you made our room look amazing We will certainly be coming back here. 😘
A week of perfection
We stayed here for a week in September 2019. The hotel staff are highly professional and accommodating. The hotel itself is really cool, has nice, professional yet fun decor throughout the hotel and the rooms are amazing. Our room's aircon didn't work so we were upgraded for free, which was a fab surprise. This is probably the best hotel I've ever stayed at, when I consider everything included. The pool is great, with service being offered by your bed and the staff can bring over drinks and food. The spa is fantastic although expensive, and offers a huge choice of treatments by people who really know what they are doing. It was super clean. I think the professionalism of the staff is great. There is a great outdoor restaurant and entertainment at night. You walk straight from the hotel to the beach and the beach is lovely too. The breakfast is amazing, where you can request any dish of your choice as well as a buffet of hot foods, cold foods, pastries etc, fruit, yogurts. The restaurant in the hotel is one of the best (if not THE best) in Agadir. When we had room service, this was always fast and professional too. The staff who attend your rooms to clean are kind and professional. Like I said, this is probably the most modern and my favourite hotel I have ever stayed at. I wish this hotel was in every destination I visit - I would stay here every single time no doubt! Definitely will come back!!!! The price wasn't overly expensive however we did only book a standard double room which was still beautiful, however we were upgraded for free to a full sea-view room as our aircon didn't work. This room had a different lay out but was even better and had a private balcony.
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