What to expect
- Sleep Quality
Last 5 reviews
Amazing, first time staying at an all inclusive, loved it
Room was a junior suite garden view, which was a gorgeous lush garden with palm trees, nice landscaping and literally 50 steps from the beach. The beach has umbrellas and drink service, the food was okay, mediocre at times, but honestly, I just wanted good cooked food and did not want to get sick and I got healthy food when I wanted it... very attentive to allergies and other food restrictions. There were some activities, better for families and children I think than adults, but plenty of games for couples, we took excursions, but mostly, walking on the beach, sitting by the pool, was sublime. It was a delightful, clean, hospitable, lovely resort for a week. We would go back to one of these properties or even this one.
1 week in
We have been at Dreams Tulum for 1 week now. It is a smaller all inclusive resort closer to Tulum town. The resort is pretty but a bit older seeming. There is a smaller buffet restaurant available for all meals and 6 a la carte restaurants. The food is fresh and tasty for the most part. Less selection than other resorts but over all good. We liked most of the a la carte restaurants as well. Our favourites being the Italian and the Habachi Grill Show table. I highly recommend ordering a gin & tonic at the Italian where they bring a cart and make you a custom drink! They have a cafe where you can order espresso drinks and snacks. Coffee is not great but we are admittedly a bit coffee high maintenance. Bar drinks are not as good as other resorts. I am not a big drinker yet never notice the alcohol in any daytime drinks. Bar staff is courteous and very quick to acknowledge you. There is some drink service around the pool and beach but it is very random if they choose to serve you or not. We usually tip - so not related to that. We have now been here a week and no one seems to remember us other than the spa booking man who helped arrange braids for my daughter. The resort pushes their time share presentation hard. We got at least 6 invites on paper to attend a presentation for resort credits - as well as - several verbal invites. Every day you see the sales staff touring people around and presumably signing them up. We prefer to have a room Closer to the ocean and asked to be upgraded. We were able to move to a preferred room after 2 nights. The room was close to the beach/pool and amenities. At this resort almost all amenities are closer to the ocean. The room itself had a more updated bathroom. Also included was access to the preferred club lounge with presumably better alcohol, a Nespresso machine and some snacks. There is also a preferred club beach area with a separate bar and some big Bahamas beds. Apparently some people get them included and some people have to pay. This is the same with the water therapy at the spa. It is never clear who has what included. At the other resorts we have stayed in, the preferred rooms all had the same things included- so this is a little confusing and frustrating. We are a couple with a 10 year old daughter - so we tend to stay at the activity pool. Activity staff at the pool does daily water aerobics, beach volleyball and a crazy game. Overall decent resort but not as good as other ones we have stayed at in the Mayan. The best thing about this resort is the amazing beach and Sanctuary next to it. Lovely white sand for miles. Glorious swimming when not too wavey - with no rocks and crystal clear water. Truly idyllic tropical beach. When wavey - we would walk the beach. When smooth we would swim and snorkel.
Second visit - still excellent!
We had a great time. We had a swim out room again - it’s in a nice quiet location away from the music. We enjoyed pretty much all of our meals. World cafe was our least favourite with the French restaurant our favourite. Special mention to El Patio at breakfast. We were so well looked after. Big thanks to Karla, Carlos, Gilda, Arturo and Letu for making it special. Generally we felt the service from all staff was excellent. Adrian on the beach was very helpful and always on hand to help. Thank you again everyone.
This was our first time staying at a Dreams resort. We've been to other all inclusives and were expecting the same food, drinks, experience. We were pleasantly surprised but the options, the availability of the staff, the beauty of the hotel grounds and the options at the pools and beach. The rooms were always cleaned, the restaurants had great food, although there is only one option for breakfast and that got old. The gym was fantastic and offered many different options. Go to the sushi restaurant, you won't be disappointed and Seastar for great seafood! If you decide to upgrade ( we didn't) to a preferred member there are many more options for breakfast, cabanas on the beach and walk out pools from your room.
First time at dreams tulum
Amazing trip to bring the kids on. My kids are 7 and 9, the variety of food for them was perfect. Kids club was amazing. My kids loved it. Pools were big enough so you could relax or party depending on your mood. Do tip, you will get bett service and they deserve it. They work really hard to make sure you're happy. Spend the money to do Xel Ha, it's an amazing experience and day trip. We avoided any sales pitch at the resort and read enough reviews ahead of time to know where they try to upsell you. The beach was a little rocky and yes there is some sea grass that washes up, but I think other reviews make it seem way worse than it is. I was in bare feet the whole time with no issues. Join in the daily activities or find a quiet place to relax, they have both. Our faviorate dinner spots were seaside grill and the italian place. Lunch and breakfast were a little more limited, but still managed to find something that was good tasting and different every day of our 7 day stay. Would I come back? YES!!!! Especially if you have kids between the ages of 3 and 13. Perfect place to bring them for a safe and fun packed vacation
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