What to expect
- Sleep Quality
Last 5 reviews
Awesome start to finish!!
This is a beautiful resort. We upgraded to a swim out room which was so worth the extra money. The staff were the icing on the cake. They all go above and beyond to make you feel special. Our favorites are Luis in the Wine Cellar. Icnasio in the preferred lounge and Anna and Benito at the Beach as well as the cutie in the Sea side Restaurant (Sorry I can't remember your name) . I will recommend this Resort to all my friends and family.
Wedding at dreams tulum
Great place for a young couples wedding. Inclusive green fees for golf next door advertised,but in fact it is a 20 min taxi ride away and still costs 340 US Dollars per couple to play for buggy and clubs.
Paradise? dreams can come true with tulum
Wonderful restort, 5 star in all areas, the staff really makes the difference very hospitable and friendly, good selection restaurants, totally amazing if you want experience paradise. Breathe taking beach, Please go and see paradise.
Rooms too hot to sleep
My family and I traveled based on a travel agents recommendation. The food was mediocre except in the seaside grill area and the rooms were too hot for any of us to sleep. The grounds were very well kept and beautiful.
My wife and I had a very mixed experience at Dreams Tulum. We booked a standard room and attended a wedding. The problem was that we had to change rooms twice. The first room (#1208) smelled like fresh paint and the odor gave us headaches. Front desk helped us moved to another room in the same block (#3224). This room smelled strongly like mildew and/or "old water". I suspect the odor came from the air conditioner. I returned to the front desk to request a room change and this time they were less accommodating. They wanted us to upgrade to a suite for $60/night versus finding us another room of equivalent value. I obliged because I did not want to sleep in a room that smelled like mildew. The junior suite was fine (#8222): spacious, clean, odorless. It was also located in a building close to the beach, pools, and restaurants. However, it is disappointing that we had to pay extra to have a comfortable experience at this hotel. Food, drink, and facilities were fine. We had food at the wedding event, and had the buffet. The normal spirits seemed weak, so we ordered a "double" of every drink.
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