What to expect
- Sleep Quality
Last 5 reviews
From the time we set foot on the property we felt safe and had a ton of fun, you couldnt get enough food/drink, rooms and restaurants were so clean, you always saw someone cleaning something. very comfortable and relaxing. We definitely will be back to this resort. we were a little bummed we didnt hang out on the beach, storms hit week before and the water was very rough and sandy, beach was rad flagged the whole week, so we hung out at the pool and that was great too, we participated in some activities. Ocean water was warm cause i did dip my feet in and they keep the beach nice and clean.
Once you get around the constant up selling and attempts to get you to leave the resort for a time share pitch the place is a mini paradise. Small and intimate make for a great experience. The staff are very friendly and the atmosphere always alive. Private beach a big plus.
A cozy property with a friendly staff
What a great hidden gem on Riviera Maya. We enjoyed our stay there and the staff was outstanding. We had good food and service. Just remember that this is a small property and so some of the restaurants are small. Having said that we only had to wait for about 15 minutes to get seated for dinner, so it's not like the restaurants are over crowded. The beach is very nice, but again it is a bit on the small side, but we still had plenty of options for places to sit in both sun and shade. It is about 40 minutes from the airport down to this property. We were really impressed with our floor concierge - Andreas. He made sure that everything was truly wonderful for our stay - including very special decorations for a birthday that included balloons, confetti, flowers and chocolate cake. It was really a special time for all. We will be back!
Simply stunning. The service was impeccable. Food amazing and so many choices. The Mexico night was so much fun. Ivan at the desired bar took excellent care of us. Always there with a smile and superb service.
Warmth of the Sun & Warmth of the People of Cancun
This all suites resort is smaller than many in the Secrets chain, but actually it was advantagous being a smaller resort. Everything is centrally located. Never waited in a line for a beverage. The staff was wonderful. I really appreciated the Entertainment Staff, especially Hector and Rodrigo, who made activities fun. I participated in the yoga next to the ocean, the water aerobics, the guacamole lesson (so fun), and of course the nighttime entertainers. Staff works very hard to ensure you have a great time. Room was spacious. Cleaning staff was excellent and willing to leave a good stock of our favorite beverage in the fridge. They think of everything -- even extra sun tan lotion and a tooth brush. We upgrade to the Ocean View, overlooking the pool, with a balcony which was a nice addition. My only disappointment was they did not serve black beans with meals (my favorite). In Mexico they are often offered with breakfast and other meals. We had refried beans at this location. But the food was excellent. Particularly enjoyed the outdoor entertainment offered Monday/Wednesday/Friday, where they have a theme for the food and the performers outdoors. Resort is older, but not a deterrent. Heard someone say they had a problem with something in their room, and service was there in 10 minutes to get it. When we checked out, my husband was not aware of the time they were coming to get our bags, so we had to call them when we had them packed. They were there in just a few minutes to get us on our way.
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