What to expect
- Sleep Quality
Last 5 reviews
One of the Best resorts we have been too in Riviera Maya
Excellent food, Outstanding Service in a big and beautiful resort. It checked all the boxes which is not an easy accomplishment. You have to try the Pizza and Tacos. Rigoberto, Juan Carlos, Fermin, Hector, and Eduardo make it an awesome fun time. They even made a birthday cake for our friends birthday!! Great surprise. The activities pool is also a lot of fun due to the hard work of Gustavo, Anna, Zoey, Cristo, and Emmanuelle.There are lots of lounge chairs around the pool so you will always find one. Saturday is foam party day at the activities pool. You must try this! They will keep you entertained all day long. They are definitely an asset to Occidental. Lots of wildlife here also makes for many unexpected visits. We had a monkey visit our patio every morning-very cool! No reservations at the A-La-Cartes is also an added bonus. Very close to Playa Del Carmen. Try this resort and you will not regret it!! We will definitely be back!
Love all the animals.
Love this place and will keep coming back.The weather was perfect.Was not sure about late November. Was at a different pool ever day.The only downfall was that they got rid of caned beer at the bars and the wife and I both hate draft.
The nature is amazing
The location and the nature is amazing..... beautiful spot. Food and service could be better. Clean nice location. the shows are pretty good too. Disco needs some help. I would give it another shot just because you can walk to the park.
Breathtaking, amazing resort and people
Spent 5 nights in a Royal Level, two room suite. The service, grounds, and hospitality were absolutely 5 stars. The Royal level upgrade is worth every penny. All of the staff in the royal level was courteous, helpful, and always smiling. Special shout out to Moses for a tour around the property and he fabulous personality.
Would stay again!
Loooove all the nature. So green, tons of different animals. The pool was great, lots of room. Wish there was an actual ocean beach, but the inlet there was quite nice. Food was good (no one got sick haha) staff were all very friendly and helpful. Rooms were clean. Our patio door glass cracked in half and they had it replaced by the next day. We were there for a wedding and they did such a good job! There’s some little shops if you need anything like snacks or sunscreen, souvenirs. You can also buy all your excursions on site and save some money. We had the time of our lives and will definitely return.
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