What to expect
- Sleep Quality
Last 5 reviews
Despite Covid and Hurricanes, great stay!
Went 2 days after Hurricane Delta in the middle of Covid. Despite storm and extra guests from other Dreams Resort, the grounds were impeccable. We had a room with private pool (highly recommend that), our housekeeper was great. Tamira, Eric Joel and the whole team at Mares (Preferred club breakfast) were great. It was wonderful to watch them work as team. Jaime Lagunas, pool concierge, was amazing! Went out of his way to make sure we were happy! Room was great. Dinners were the only sketchy part. With the exception of our night at Fusion, I would rate the restaurants as below average. They always seemed short staffed or out of practice. Limited menu choices and limited restaurant openings left you with little choice, good thing room service was excellent.
Christmas at Dreams
We were down Dec. 16-24 and had an amazing week at the dreams property. The resort is beautiful, the staff was amazing, including Freddy from the entertainment group. The resort was large but was still well kept and taken care of. The food and drinks were amazing and the beach was calm and quiet. Our room was a basic room but it overlooked the resort with a ocean view and was beautiful. Kids had a blast at the kids club and enjoyed the waterslides/ waterpark. A couple things to mention, some restaurants are on a rotational schedule so there was one evening where the buffet was closed, it seemed odd but they had an outdoor cookout that evening. I would highly suggest the room service, it was quick and the food was amazing. Evening entertainment was ok, a little dull but gave us something to do . All around an amazing trip and none of us wanted to leave.
Destination wedding/family vacation
My family of five- husband and I, our 2 year old and 5 month old twins just returned from a week long stay at Dreams Playa Mujeres. The property is very well kept. I’m sure it would have been even more beautiful flower/plant blooming wise if a hurricane didn’t happen one week prior to our arrival. The pools are plentiful. The hotel is operating at I believe 60%. The amount of beach Bali beds and poolside seating might be hard to come by when the resort is at full capacity. Rooms were very clean. Beach was cleaned multiple times daily. Food was good- service was kind of slow in restaurants at night. Drink service was overall good. Buffets are not yet open which was a bummer. Room service is incredibly slow and food options are extremely limited for late night, which is very unfortunate for travelers getting in late. Caution- having a rambunctious 2 year old and 8 weeks post knee surgery— all floors are extremely slick. Shower floor is DANGEROUS. Walkway from kids pools to lazy river- DANGEROUS. We saw multiple people throughout the week with wrapped knees and elbows- which I am assuming means they fell. We utilized the babysitting service for one afternoon/evening. Roxanna was amazing!!! We asked her to dress our twins for family pictures after the wedding and bring them to the beach once the ceremony was over and everything worked out perfect. She even kept them 2 extra hours that we didn’t know we needed! Thanks for a great week!
Took the family to this resort and really enjoyed our time! The staff was excellent from start to finish. Jaime was our super friendly pool concierge and really went out of his way to make us feel special! He made up our cabana bed every day, always had dry towels for us and even taught us some spanish! Thank you! Lots of perfect temperature pools and lounge chairs with umbrellas! Really enjoyed the food and drinks! Beautiful beach and wonderful bars all over! Would definitely go back, especially to look into it as a wedding venue! There was a witching hour where mosquitoes come out but they don't stay out all night and the resort provided spray in the room toiletries. The room was very clean and we'll maintained during our stay!
This resort is beautiful. Due to Covid some restaurants were closed and they took great safety measures. Beautiful views. I recommend this place for couples and someone looking to relax very quiet. Saw 2 beautiful Weddings also. Definitely somewhere to stay
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