What to expect
- Sleep Quality
Last 5 reviews
Worse customer service experience
The floor of the two pools was very slippery and my husband had an accident in the Quiet pool. The incident was reported to the hotel nurse. He was suffering from pain, swelling, and deformity in his right wrist and forearm. X-rays showed a displaced comminuted fracture. An arm cast was applied to immobilize the limb. He had to keep same for 6 weeks.
Lunch with friends at Buddha Bar
Had a nice time at the hotel, lunch at Buddha bar, great food and very welcoming staff. We were very well treated by the staff who also advised on the menu... Will definitely visit again soon when the hotel opens.
Nice Sunday Spent.
The hotel facilities looks aged and it's very sad to see that hotels which were full of life are now struggling to have a decent atmosphere. Let me reassure you the facilities without people is just infrastructure. The pool is really nice. Huge and has a proper kids corner. Fazle, Curtis, the woman working at the boutique and the second in command were very hospitable and accommodating. The food at Budha Bar however I think can be improved. Overall I spent a nice Sunday with my 2 kids and wife.
10th Birthday party of my son
On the 28 feb 2021.. I celebrated my son's 10th birthday with friends and family at the kids club. We had a marvellous time there. Nice staff at SBR. We had a very nice welcomed at the reception. Thanks to Chesley, Vijayen for ur welcome. At the kids club,all the kids were so pampered lots things to eat, activities, many thanks to Vishan who was preparing pizza for for the kids.. Serving the kids with foods,cakes. Many thanks to Francoise, Rozabelle, Shirley, Natalie, Shirley who were entertaining the kids.. Keeping them busy with activities.. And the pool party. Special thanks to Vedassen, Neha who were there to attend to my mails with my questions so that i have been able to celebrate this party at this 5 stars Hotel. All in all best place to celebrate partys for kids. With family if you want a great relaxing stay 100% will recommend others. I will love to be back again. Once more many thanks to the staffs of Sugar Beach.. As usual very helpful.
Girls Only at Sugar beach!
We had planned a Girls only time out at Sugar Beach, and we were 15 in all! I must say we had a great welcome by Mr Wassim and Mr Sachin who looked well after us and it was much appreciated. The rooms were very cozy and clean. We would have hoped for a better service at the bar near the reception though which was really really slow! Pools were great! overall we had a pleasant stay! :)
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