What to expect
- Sleep Quality
Last 5 reviews
My family and I visited Le Touessrok at the beginning of May. We couldn't fault the hotel at all, everything was amazing. The staff were so attentive to our every need. The Saleem family can't wait to hopefully return next year! A special thank you goes to: Ash, Ricardo, Ahmed, Jauhaun and Karen for making our stay so enjoyable and comfortable!
Hotel was rlly nice , ocean view was incredible morning breakfast/dinner buffet is rlly nice and the staff at breakfast/dinner or just the staff in general is absolutely incredible they are always welcoming and smiling service was however a little slow at time Fabiola and clark were incredible too ! I recommend this place
Just loved the service. I travel all around the world and this hotel has the best service in the world. Specially, a female member of the staff called Ash was really polite and helpful. Me and my wife had a wonderful experience. Ash was so nice and it was so lovely to have met her. Thank you for giving us a nice experience.
Best hotel experience in Mauritius!
In April, I've spent 2 nights and 1 day at Shangri-la Resort and It was one of the best hotel experience that I've had in Mauritius! The welcoming staff , Ash was extremely friendly, helpful and made us feel comfortable from the moment we walked in. Everything in our hotel package was simply explained by Ash which was easy to follow and she was always available to help. Hats off to her for her kindness and assistance! A special mention to Priscila, Kavita and Prakash( from the medical team) for their help in an unfortunate event. Grateful for their assistance and the food was excellent where we've had the chance to experience different culinary in Kushi, Bazar and Republik. The room was perfect and I would highly recommend Shangri-la! Kudos to the whole staff team of Shangri-la! See you again, very soon!
Wonderfully welcoming staff
The hotel is beautifully presented - airy, clean rooms, comfortable beds, good bathrooms and plenty of space in public areas- The staff are the absolute jewel in the crown though - we couldn’t have asked for a warmer welcome or more ongoing care than they gave- Nothing was too much trouble - receptionists Stacy and Ash smoothed our overnight arrival and departure making rooms available for freshening up, housekeeping team Deepmal, Wendy and Kadja thoughtfully decorated our room with flower petals and balloons for our anniversary and Karen made breakfast a treat every day with her beaming smile, attentiveness and fun. The choice of restaurants are very good, we particularly enjoyed a sushi platter in Kushi and got to see the food preparation first hand. The boat shuttle to Ile aux Cerfs golf club was easy and fun again with terrific help with golf bags, no fuss, no drama just fantastic service with big smiles. We can’t wait to return!
© TripAdvisor 2022
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.