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Last 5 reviews
Birthday Trip - Mauritius at the LUX Belle Mare
My partner surprised me with a part stay at the LUX Belle Mare on my birthday trip to Mauritius. It was my first time having a hotel experience here as i've always stayed with family on the island being my parents are from here. I have stayed in many luxury hotels around the world but the service and experience here was the best! The staff were absolutely incredible, welcoming and friendly from the moment we entered. They were extremely attentive and knew it was my birthday and made the time very special. I want to particularly recognise Naaz, who managed to get us a dinner reservation at the delicious Duck Laundry restaurant when my boyfriend forgot to reserve in advance lol - she went over and beyond to try and get us a table as we only stayed for a night and day. She was so friendly and kind. I also want to acknowledge Jennifer who manages the celebrations at the hotel who arranged lovely flowers for me in our room as well as two birthday cakes! She made my boyfriends life so much easier by making my day very special. I also want to say thank you to Sheila the manager who offered for us to come back before we left the island and enjoy the hotel if we wanted as our time there was very brief - that is excellent service which I haven't experienced in many of the countries/hotels I have stayed. The team made our departure amazing, check out was at 11am but we got to stay for the whole day and enjoy the hotel until we were ready to leave, the team provided us with a shower room after our check out to get refreshed and changed which they took us to and collected us from making our stay so pleasant. The LUX Cafe, was amazing and the team had us sit down and have coffee and cake before leaving with Bilal (a top barista at the hotel) making us laugh, delivering excellent service and taking us to the back to show us how they make the coffee which was so educational and even helped me with my Vlog by featuring in it. The food was delicious and the rum shack was unbelievable! you get to taste all the rum the island has to offer and get a brief history on the rum which Oliver was amazing at taking us through and making us laugh in the process. I will definitely be back here and recommend anyone visiting Mauritius to stay here! Service is extremely important to me and it was truly a 5 star experience. Thank you to the team! Jade & Leon
Excellent family all-inclusive holiday
We have just returned from a brilliant week’s holiday at LUX Belle Mar. We took our two sons (18 months and 4) and stayed all-inclusive in one of the villas. The accommodation is very spacious and cool thanks to the aircon (the weather was 30 degrees and sunny every day so we needed the sanctuary of the room occasionally!) There were several things which really set this resort apart for us. The first was the service; there are loads of staff and they are all extremely friendly and efficient. Pravind and his team went out of their way to make things easier with the kids, from avoiding nap times to clean the room, to providing kid sized slippers and robes and toys on the beach. They also arranged a message in a bottle for our eldest to find (he has brought the scroll home as his new prized possession) and a bag of sweets. The kids are normally quite shy but were high fiving and fist bumping all the staff within days! The second thing that really impressed us was the quality and range of the all-inclusive food and drink offering. There was a great choice of wine and cocktails as well as free ice cream (some of the nicest we have ever tasted), and much more than the usual buffet lunch and dinners. The pool and beach are really kid friendly as both are pretty shallow and calm. All in all, we can’t fault this resort. Wish we were still there!
EXCELLENCE IN DETAILS
We have booked a villa for our familly from February 17 to 22, this year. Our stay there was simply awesome. Congratulations to all the staff for taking care af all minimum details, starting with the manager, who personally gave us a warm wellcome and the Villas manager, who was realy helpful to make our vacation unforgettable. Our gratitude also to our host Pravind and our personal team Sanju and Benji. It was also very remarcable the kind attention and professionalism deliveried by the chauffeur Ranjeet during the day we decided to visit part of the inside of the island. For those that doubt on the quality of Maurice's beaches, we can assure that the LUX Belle Mare is probably the best of all in terms of a long beach with fine sand and clean water. The food in the hotel is really good and varied. Not so expensive as stated in some posts. I recommend half board package, but bear in mind that not all the restaurants are included for dinner. It should be more clear while booking online at LUX website. However, the management was so kind to arrange for us dinners at all their restaurants and also a complimentary late check-out. Thank you so much! There are too many activities to be done that we enjojed, such as horse riding, fast boat trip to Deer Island, diving, fish & lobster BBQ, feeding enormous turtles, visit the sacred lake... A real family and luxury hotel, where the small details make the excellence.
Fantastic hotel at the one of the most beautiful spots in Mauritius!
We stayed as a family of two adults and two children at the Lux Belle Mare Hotel in February 2020. The hotel is beautiful, in the midst of colorful surroundings, picturesque gardens, the most beautiful white-sandy beach and turquoise ocean.The suite was spacious, clean, well equipped and offered a full service for guests and a wonderful view on the beach or garden. Our children (aged 4 and 8) shared the sofa, which was comfortable and large. The MIXE restaurant was a pleasure every day, with a wide variety of dishes that made even the picky guests happy - and every day offered new flavours, new cuisines, new desserts (OMG - the desserts). The high-quality of the food is amazing! The hotel offers also a wide variety of entertainment - from glass boat trips, kayaking, SPA, Kids club, Creative studio, library - to cinema, fitness room, Yoga under the palm trees and dinner on the beach. If you want to escape the sun, there is plenty to do at the LUX hotel and really well organised. But the most fantastic part of the hotel are the employees, always smiling, pleasant and helpful, chatting, informative and go very far to make you feel comfortable, welcome and enjoy the stay in every sense. Our son's birthday was during our stay, and they gave him a wonderful birthday with baloons, songs, cake, champagne - which he definitely will not forget! We have absolutely no remarks - only thankfulness and strong recommendations - GO to LUX Belle Mare once in your life - you will not regret it!
So amazing, we are returning
This resort surprised us on so many levels. First, the service is unbelievable. Whether it is at the front desk, in the restaurants, on the beach, everyone is so friendly and makes you feel welcome. Second, the rooms are very spacious, clean, well air-conditioned, and a joy to stay in. Third, the beaches and pool are wonderful. The white sand is a joy to walk way out into the water on and the pool entertains kids for hours on end. Fourth, the food is unbelievable. There are several restaurants (one even has a Michelin Star) and each have fantastic food. I've been to many resorts and a rare few have this level of food quality. Lastly, the amenities are plentiful but not overwhelming - so, a perfect balance. You will never be bored without having to leave the resort. We highly recommend staying here. In fact, we plan on returning
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