What to expect
- Sleep Quality
Last 5 reviews
World class service - Unique Experience
I went to Constance Prince Maurice recently and it was my very first time there. Without hesitation, I will say that it is the best customer experience I have received so far in a hotel in Mauritius. Not only that the hotel amenities are excellent but what really makes the difference is the world class customer service offered by Mr Jean Paul Begue and his team (Kiran, Nishal and Hemraj) and Mr Ajay Kishtoo and his team. Mr Begue personally came to meet us and had a few words with us and I have never met him before, yet it was as if we knew each other for long. He ensured that everything was perfect and paid attention to details. Moreover, Mr Begue and his team has shown a professionalism approach from the start to the end and their customer service is just wow and perfect. We had the chance to visit Le Barachois restaurant which is a unique and must go restaurant and which has the best view of the island. A must go place. We thank the staff for their world class service as even if we are Mauritians, we felt really taken care of and privileged. Highly recommended place and hats off to the top management of Constance for hiring talented and passionate people like Mr Begue and Mr Ajay who are very customer centric. Keep it up!!!
"Heaven on earth."
Signature of excellence. Soft white sand & blue turquoise sea in front of your room. Walking around its like being in a wonderful garden, its so peacefull. The staffs will blow your mind away with their kindness and professonalism .Michelin star level cuisine. Thank you so much. Kheshav
A short but wonderful return stay at Prince Maurice
We have now stayed in this magnificent hotel three times returning recently in March when we decided to celebrate a special birthday in the beautiful surroundings of this special hotel. Arriving on 12th March we were instantly surrounded by the warmth and hospitality of the staff and our welcome back greeting came from all directions. We didn’t know it but our 19 day holiday was to end after 5 days due to the Mauritian Government closing the airport to flights from the UK and Europe from 18th due to Covid-19. We left the hotel for the UK on the 17th and want to say a very big thank you to all the management and staff for the enjoyable time we did have during our brief holiday. We fully understood the difficult situation the management and staff faced as a team in dealing with the airport closure and we felt very happy with all the good advice and service we received from them all – it really is a quality hotel and it showed under such unprecedented circumstances. We absolutely love Le Prince Maurice and we really look forward to the day when we can walk through their door again. Peter & Belinda
Another absolutely fantastic stay at Prince Maurice
Our 4th consecutive stay at Constance Prince Maurice, and no other word to describe it as paradise on earth. Prince Maurice offers a high personal and private atmosphere in luxurious surroundings. Even at high occupancy it never feels busy and crowded, and always high attention to guests. For us it feels like coming home every year, and the stays are purely relaxation for body and mind, and perfect condition to recharge your batteries. This time we travelled first time with our 8 months baby, and Prince Maurice offered an extra ordinary service, and quick response to our request incl. extra microwave in room, extra bottled water etc. - we were pleasently surprise with an baby swing on terrase, baby toys, baby towel, baby shampoo etc. Staff made us feel relaxed, and a lot of attention and help with the baby. Great food and beverages, and we really appreaciate to order breakfast to the room and enjoy it on the terrase, and dinner at the floating restaurant Barachois. Outstanding experience and if you are lucky to get a glimpse at the reef shark, Johnny. Other recommendations is the Spa, which offers a large range of treatments in an idyllic and relaxing atmosphere and surrounding. Relaxation at the beaitiful sandy beach and warm lagoon water, enjoying great beach serive and lunch/drinks. Staff are always very attensive to guest and details, but an extra praise to Souky (never seen a better and more personal beach service and fantastic approach and playing with our baby / outstanding service), Akshada (guest relation for taking so good care of us as always, and make us feel so much at home and to take great care of our baby), Manjoola (front house) always very helpful and solve all request quickly), Imtiaz (guest relation) warm and friendly, and our two restaurant favorites, Hurry (Asian restaurant), who always came to catch and follow up, even though we did not visit the Asian restaurant due to the small baby this year (very personal), and Yella from Barachois (strong and private approach and service as always). I could continue like this, and it just shows the strenght of Prince Maurice.... attention to guests and details in a private and personal atmosphere - this is exactly what we are seeking and why we come back every year. We are travelling a lot and for us there is no better place than Constance Prince Maurice. We look forward to come back back next year. Kind regards Julia, Alexander and Kasper Kamp
Constance Prince Maurice hotel Mauritius
Superb hotel , excellent food, staff brilliant. Absolutely idyllic setting on the beach with fab pools. We had the most relaxing time ever. Thanks to Angelfish Travel in Cranbrook Kent for their recommendation to this trip and for ‘ holding our hand’ all the way.
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