What to expect
- Sleep Quality
Last 5 reviews
5 star service
Thanks everyone for a wonderful stay. Beautiful complex with fantastic service; the reception and restaurant staff greeted us always by name and remembered many small details about us and our preferences which made us feel very taken care of. Thank you also to the housekeeping staff who were very helpful and did a very good job to keep our room clean . Our first time staying with kempinski, we will definitely stay again when abroad
Whatever u ask for u r served with a smile... Staff is exceptional... detail in d hotel is impeccable... No little switch or details not working which usually in other hotels u find! Impressive smooth service. I definitely recommend
This hotel is perfect spotless clean rooms and peaceful with a beautiful spa and great massage therapist which is rare to find in a hotel . A big well done to all the staff they are all so polite nice and very helpful . This hotel have the best breakfast I ever had from a hotel keep it up .
Excellent service, great people, beautiful rooms
We cam to Kempinski in the family rooms for a weekend. We had told them on the phone that it was our son's birthday. Coming back from lunch we found a small cake with a note for our son's birthday. Rooms are large with balconies and food at the hotel is great. To top it all, all staff is really nice and helpful. All Covid precautions are taken seriously. Keep it up and thank you
5 Star Superior Service
Spent 2 nights with my family for our 10 year anniversary and wanted to make an occassion out of it. The hotel, thanks mainly to Deryk Sacco and Damian Olma, helped organise a perfect intimate event for us. They upgraded us to the deluxe junior suite which was huge including a magnificent terrace and beautiful bathroom. Breakfast was delicious. Plenty of options on display including additional items from the menu included in the price. We also dined in at the Ortolan Restaurant on one evening and the food there was amazing. A kids menu was also available for our daughter. Taking the current covid_19 situation, all precautionary measures were being taken and adhered to by all staff members. Cleanliness of the room and hotel in general was up to scratch. Restaurant servers, both at breakfast and dinner were very professional and courteous. Couldn't have asked for a better service. Thank you Kempinski San Lawrenz.
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