What to expect
- Sleep Quality
Last 5 reviews
Love it so much!
We booked Rasa Wing for 2 nights, and just checked out today. We love this resort so much! The hotel is definitely not old but classic! Well maintained and the cleanliness was excellent. It is not easy to maintain this hotel but they managed to do it well! Salute! Front Desk First impression is very important and I would say the team did a good job. The security was very friendly, the concierge was attentive and Leah from the front desk was superb. She briefed us very thoroughly on the rates, the room type, the privileges for Rasa Wing guests. While she was attended to us, she actually acknowledged another guests and assured them that she will attend to them shortly. I received a call on the final night from front desk as I put a request for late check out on my arrival date. I almost forgotten about this until they rang me up and asked me about it. Anyway, we ended didn’t take the late check out as decided to leave for KL earlier. Check out was attended by Leah and she did a great job again. Rasa Lounge All excellent! My friend was being stopped by one of the staff, Sharena (if we saw the name correctly) for wearing slipper during evening cocktail. She politely rejected her entry and offered a pair of heels to my friend when my friend said she doesn’t wanna get changed. Anyway, at the end she went to the car and changed into a pair of sneaker. Sharena thanked my friend upon returning to the lounge for changing it. Wonderful! Pool Attendants (Rasa Pool) Extremely friendly. I was shocked to see a monitor lizard and I actually noticed that they are observing my reaction. The moment they saw my reaction, they quickly ensured me that lizard is harmless and it just wanted to swim across. Yes.. I ended swimming in the pool with it. Another thing is, they noticed that I was struggling in the pool as I can’t swim well but I wanted to go to 2.0m deep. They came and passed me 2 swimming ‘noodles’. 🙈 So nice of them. Breakfast at Garden Wing We didn’t have our breakfast in Ferringi Grills as we prefer to have it in the Garden Wing due to varieties. The hostess and the team were friendly and they regularly checked on us whether we were ok or not. Love the varieties! Yummy! I have been walking around the resort as I didn’t actually went out from the resort except the first night as I wanted a Chinese seafood dinner. So basically every staffs greeted me whenever they saw me.. the security, front desk, housekeeping, f&b, pool and even the gardener! I have just shared my experience with my parents the moment I arrived KL today and told them that I will bring them to this resort soon. I am sure the service will be the same when I return again as I can feel that they sincerely served all guests. Thank you for the wonderful experience and job well done!
Nice hotel which seemed to have been maintained well. Rooms are clean and neat, though bathrooms, may seem a bit dated. Restaurant in the morning, serves a selection of local cuisine and bakery delights. Choices seemed to be limited, as compared to other establishments, but overall adequate and no complains. Hotel Resort staff were very polite and accommodating, especially at the restaurant in the morning. A special shout out to Zakirin (and team) manning the outer section of the restaurant, who always made an effort to make you feel welcome. Golden Sands, their sister resort is next door. They have nice outdoor facilities for young kids (slides etc) that guest from Rasa Sayang can use.. A short walk from Rasa Sayang.
Pleasant stay and best green hotel ever!
We stayed there for 4 days 3 nights and we booked at the Rasa Wing. The overall service are top notch...from manager level, executive, even the housekeeping team are so nice, helpful and very friendly. I would like to thank the Duty Manager name Ms. Devi who is very reliable and attend to our needs at most of the time, which makes us feel that we want to come again :) During our stay, we hardly go out from the hotel as we enjoy every bit of the hotel facilities and we feel its worth to spend a bit more on getting the rasa wing room as we get to have free Tea Time & Cocktail Session :) The Chi Spa is worth to visit as well and I had one hour massage session with this very nice and skillful therapist name Ms Hidayah (i would highly recommend to have her as your therapist) If not because of the new rules due to Covid, I would will be having more than 1 hour massage session.. This is my second stay at Rasa Sayang and we will come back again for sure.
It’s a beautiful hotel with top notch service. Unfortunately the hotel shows sign of aging. The room is spacious but they definitely need to refurbish. We book rasa wing so we get to enjoy the tea time and cocktails which is extra. Their staffs are really friendly and good. If you need a place to relax with your family, this is the one. You will not regret.
Excellent stay from the Penang best hotel.
We book this stay for my wife birthday. The room is very clean and so as all the hotel facilities. Love the hotel quietness during night time, as we can have a nice chat and drink at the room balcony. Paid dinner buffet and breakfast buffet included are both excellent.
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