What to expect
- Sleep Quality
Last 5 reviews
Delightful Family Time, Best Staff in the World
Our room was beautiful with so many special perks and the food was delicious, the grounds are beautiful and everything was very relaxing. But the very best part was the staff, every person we interacted with made us feel so special. It was like we were staying with family who cared for us. Cannot recommend highly enough.
A league on its own
The wide expanse of land, the big rain trees dotting the area, the ever attentive staff, every single one of them, the highest quality of service, attention to details, the good selection of food available with no compromise on the taste, the upkeep of accomodation not neglected, even the awareness for environment with their glass drinking bottles, you do not even consider other resorts when there is a Shangri-la. You know, they don't compromise on their standard and values. Thank you for that. Just a note on the general beach erosion happening around the BF area due to strong tidal waves. Hopefully the resorts around BF address this concern with the relevant authorities.
Relaxing stay but beach erosion is concerning.
This is my second stay during this Covid pandemic. SOP are well enforced and practiced by the hotel staffs. The weekend is pretty busy but during weekdays things dramatically becomes quiet. Services are well maintained despite the numbers. Special compliments to Caren ( spice market) , Jay ( front desk) and the Rasa lounge staffs for their kind, proactive services. Just one point to note , regarding the worrisome beachside erosion. Pitiful sight for such a nice beach resort
Spice Market Restaurant
I am retired Canadian living in Penang, have been coming to this wonderful old hotel and this restaurant for more than 10 years. It has a beautiful location by the sea, has magnificent grounds, the trees by the pools are really something. We normally have a beer at the Beach Bar before dinner then head for the weekend Seafood Buffet at the Spice Market. I have travelled on business all over the World but I have to say this is the best buffet of its kind I have ever found. It is truly International and creates the best of Asian food. It has also great service and retains the same excellent staff. Well done. Mr John
It was unforgettable experince for me. The hotel staff was so courteous and helpful in every way possible. the are spacious, our kids enjoy the big bathtub, the bathroom were neat and clean. The food was superb and delicious. i will be staying here again for sure
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