Guest reviews Pangkor Laut Resort

by seowyongz Shah Alam, Malaysia

2nd visit and still loving it!

Came back from our 2nd trip at PLR and still enjoyed it very much. Resort is well maintained despite RMCO and the hospitality continue to impress us. Special compliment to Matsum and Hasan from Feast Village, Robin from Uncle Lim and a uncle from Fishermen Cove (didn’t manage to get his name).

by Neslotarik Kuala Lumpur, Malaysia

Refresh to Retreat During Pandemic

Our first meet and greet at the reception, then to jetty & reception was good, whole process from check in until to the room was smooth.. The introduction & briefing session about our stays being excellently done. They served juices to cooling us down from the hot weather. We booked 2 rooms and requested to have it side by side, but unfortunately we don’t get it, probably due to high number of visitors..but Sea Villa Room was beautiful and we’re not disappointed with Ms. Dian recommendation even though it’s quite far but the view is awesome.. everywhere is picturesque and we just can’t get enough with photos. Emerald bay is amazing and we loved it so do the infinity swimming pools are vibe! We sat there in awe to amaze and the Hornbills greeted us so friendly! With the Resident Package we can enjoy a 3 times meal a day and got to experience all the restaurants they had except for Spa Village area which closed due to the pandemic I guess. For the food quality I’m giving 3 out of 5 - probably because we’re local and we’ve tasted better food for local cuisines. For Uncle’s Lim I think it’s quite pricey for the quality of food .. they can do better, The staff, they’re friendly & hospitable as how the supposed to be but I believe they can do better.. they did a good job despite a high number of visitors to fulfill our request and with minimum staff, especially during Breakfast , where our food and drinks always late and need to be request more than once.. this can be improvise by getting more staff during breakfast. The only thing I dislike is the towel in the room, the smells of the bleach too strong. Anyway congrats to Ms. Dian, Mr. Azman the FB Manager, Kumang and the rest of the team.. lGood Job guys!

by evelynl7892 Kuala Lumpur, Malaysia

Amazing trip back

Chef Danny is the highlight of our visit back here. He’s the epitome of the prefect host. Shu Leng & Ena, Mr Aris, Sam, Komang and our housekeeper all made our visit memorable again. Can’t wait to be back again.

by JacqSV Petaling Jaya, Malaysia

Fabulous , fantastic, phenomenal

From the moment you drop your luggage at the Jetty Check-In Centre, till you depart this idyllic resort on a little island off the West Coast of Malaysia, you will be impressed by the people, the place, the process! My buddy and I needed a self-care break after working through the MCO with nary a break, so this was a welcome holiday once MCO was lifted and we made our bookings. The entire stay was pleasant, relaxing and special mention to Ming, Alice, Maran, Azman and the wonderful staff on the island. Everyone was kind, friendly and helpful. My only concern is the magnificent Hornbills who are extremely "friendly". They come to your table to steal your meal if you leave it unattended. I fear for them as they may get a bone stuck in their throat or eat something that they really shouldn't? Regardless, they are a sight for sure. Overall, we had a wonderful stay and I'd go back again but they are pretty booked solid!!

by 908jordanp Kuala Lumpur, Malaysia

Lovely but dated, bad checkin

Checkin experience was very bad. The lady that ran checkin was probably not trying to be deceptive, but she certainly withheld timely information and did not provide accurate responses regarding wait times. Other than checkin staff, service was good but not great. While the staff is wonderful, the resort is very busy just now and the lovely staff cannot quite keep up. The hotel is sprawling, essentially spread over the small island. Plenty of walking. Lovely pool, beautiful beach. Rooms in Sea Village were nice, but dated. Mattress was a bit hard for my preference.