Guest reviews Pelangi Beach Resort & Spa

by Explorer00765409120

Best Spa Experience

I had an amazing spa experience ever in Pelangi. My mother and I had an 'Urut Melayu'. We're so satisfied with the massage. We also enjoyed and pleased with the services and hospitality by the Spa Manager, Mrs Hayati, and Alia the masseuse. Even we're not Pelangi guests.. as we're (locals) all staffs were welcoming and friendly. They welcomed us with pleasant services. I also had my lunch at CBA.. the burger and mocktail were superb! Everything was perfect. Love the ambiance and cleanliness of this amazing resort. Definitely will come back and try for a staycation.

by angielua Hanoi, Vietnam

Amazing hospitality & great ambiance + environment

The hotel rooms are well equipped . Upon checked in received call from receptionist if everything is in order . Despite emco , the hotel staff provide good hospitality by check on the guest if they have placed their breakfast/dinner order accordingly as the kitchen timing will hv to follow sop . Thumbs up for staff Praba !!! 5 ⭐️ star service . He makes my stay very comfortable . He give A lot of info and even was very caring to inform me to be extra cautious with sand flies . It was very informative else I wound have bitten and having scars all over before returning home . Super grateful to meet this kind staff that is very observant. I will be back to stay with this hotel as it is super relaxing with a nice room view ! Highly recommended.

by Doki_Teri

Best Hotel in Langkawi

I had a wonderful experience (Room 1402). Very friendly staff. Room also nice and clean. Staff helping in any situation. Thanks Ms Munira from reservation, Mr Hasril and team, Ms Aidayu from F&B. Thanks to all staff. Will come again next time.

by gretakesa Vilnius, Lithuania

What a wonderful place to be back again!

It was my 4th time visiting Pelangi, and honestly - it just gets better. People is what makes this resort great. I was always greeted with smile and friendly "Hello", not to mention the last time in January when the resort had so little guests due to lockdown - people made those few of us feel very special :) I was offered help when needed, I would always get answers to my questions and From Desk Manager also went extra-mile to make the trip not only pleasant but also comfortable (on my visit in January 2021 the island was also going under lockdown and I needed to make certain decisions fast - I got consultation and help which saved me literally). Facilities are great, location is just perfect, food was always delicious (drinks, too :) )

by Wrikdev Kuala Lumpur, Malaysia

Beautiful property, great location.

We stayed for 3 nights at this beautiful resort which is built like a village and has a private white beach with a variety of watersports at offer. We were a family of 4 adults and including my adults and our 4 yr old daughter. We booked two beachfront Chalets, upper floor. First of, I am taking away one point for one reason only - our experience with the staff. Being travelling across the globe I am well aware that sometimes it's just bad luck and the staff you encounter, but may not apply to all staff. However I need to stay honest to the review. Other than that, this place has very less to complain about. The Resort - The property is huge, with pools, bars (atleast 4) kids pool The Parking - Free, open air within the property. You can drop the family at the reception and park just a 5 min walk away. The Chalets - Two storied wooden houses. From my experience, select the top floor for a great view of the ocean and beach, but then even if you don't get it, the beach is just a walk across. The Chalets are buit with a lot os space complete with a wardrobe in the bathroom and a really big balcony for the whole family.