What to expect
- Sleep Quality
Last 5 reviews
great hotel, staff care poor
After lockdown began we had to leave the hotel and miss the last 2 days of our holiday. Staff and manager informed us we would received a refund for the missed days. Booking.com have informed me that the hotel are holding back the payment. Such a shame after planning to retunr to hotel.
Wonderful service and great stay
Special thanks to Maygie Gui! Me and my partner were planning to stay 6 nights in this wonderful resort. Due to the covid-19 outbreak in Europe and closure of countries we needed to evaluate ourselves back to Europe after only spending 3 nights. We were quit stressed about this last minute situation and the staff of the hotel, and especially Maygie were so helpful, understanding and extremely customer friendly. Within 30 minutes everything was arranged and we were in a taxi to the airport. They helped with checkout, calling airline, refunding and taxi without any doubt. We felt so touched and helped, again many thanks! Let’s pray this world wide virus is over soon so we can return and finish our holiday at Meritus Pelangi Langkawi.
Very good stay.
Stayed there before lockdown, on a solo trip. Quiet period so this was the very pleasing part. The room wwas not 100% as some bits were ver worn : door to balcony quite worn and not losing properly, mini bar very noisy. The down part in the morning : heraring everyone walking down the stairs. Apart from that : very clean, superb location, great pools and beach.
We stayed there in March 2020, lovely hotel , 2 pools , plenty of pool towels. The beach was a bit disappointing, big sand bags at one end , sea not clear, hotel was lovely, we had sea view room. Staff very helpful.. would stay there again .
We booked the resort just a night before our stay as our trip was unplanned and we didnt get enough time to read reviews before booking the resort. But we had no regrets. Totally loved facilities, location, room and most importantly the beach. Resort is by the beach and beach private for resort guests. Beach was so clean. Reception staff, restaurant staff and all the attendents were helpful and courteous. Resort is located very close to centre and all the restaurants. One can just walk to the centre. I would highly recommend this resort.
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