Shangri-La Hotel, Kuala Lumpur

At a glance

  • Fantastic restaurants
  • Just a short walk from the iconic Petronas Twin Towers
  • Exceptional service

Guest reviews Shangri-La Hotel, Kuala Lumpur

What to expect

  • 4.5 Location
  • 4.5 Sleep Quality
  • 4.5 Rooms
  • 4.5 Service
  • 4.5 Value
  • 4.5 Cleanliness
8486 reviews
Excellent
 
6257
Very good
 
1626
Average
 
429
Poor
 
95
Terrible
 
79

Last 5 reviews

27/06/2022

by pluboy Kuala Lumpur, Malaysia

Great hospitality and the level of attentiveness is tiptop.

 
21/06/2022

by Seanafussytraveller Singapore, Singapore

Disappointing indeed.... never again

 
19/06/2022

by Jaydee2001 Kuala Lumpur, Malaysia

Disappointed regular customer

 
17/06/2022

by Raymondkohph

Great hospitality!

 
06/06/2022

by Pioneer46185375892 Malaysia

Disappointing experience

 

These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.