Guest reviews Shangri-La's Tanjung Aru Resort & Spa

by diverdave20 East Moriches, New York

Great stay in Kuala Lumpur

This was my second trip to Kuala Lumpur, and I absolutely wanted to stay at Shangri-La again. The rooms and facilities are wonderful, the staff are all extremely friendly, helpful, and welcoming, and Shangri-La has the best buffet breakfasts and dinners of any hotel I've ever stayed! For me, the location is perfect, close to the city's main attractions, and an easy walk to a convenient rail station, places to eat, shop, and fun nightlife.

by theguyfromthatonebar St. Catharines, Canada

Just lovely

Good location, friendly staff, typical Shangri-La hospitality. The room was of a good size, quiet, and clean. The pool was rather small but still grand. Lovely breakfast. Overall it’s good, good value for money!

by Putss23 Jakarta, Indonesia

A lovely place!

The room itself are nice, friendly staff and great location! They have few restaurants, i tried the Japanese one, so delicious! The Gym are also great, the equipment seems nice and work well. Will come back!

by nidalights Kuala Lumpur, Malaysia

Best place feels like I'm at home

Great hotel with everything details Clean Luxury Friendly staff Always my first choice And i can say better then four seance hotel The food is amazing and the breakfast is perfect as The first meal of your day Location is great as well less than 5 min walk to petronas towers KLCC

by JB4 Stourbridge,West Midlands

Not good check in. But hotel is nice.

I am currently staying in hotel and leave on Monday. The hotel is very nice and what you would expect from a Shangri La. But check in yesterday was poor. We checked in. The lady was sharp and barked out requests. There was no pleasant welcome. Fill this form in etc.. She informed me that check in was not till later. I knew this already because if she had checked she would have seen by request for early check in. She then said she had an Horizon room which came with tea and coffee in lounge. She gave me a form to sign. Before i signed this i asked her if there was any charge. She said yes and then told me how much. I declined. She then managed to find a room. Appauling. For Shangri la to do this, also with hotel very quiet and as golden circle member is very poor. It is our wedding anniversary aswell which the hotel know but no acknowledgement. If management pick up on this during my stay then they can contact me. Room 1609.