What to expect
- Sleep Quality
Last 5 reviews
Amazing Customer Experience
My boyfriend, friends and I had the best time at Intrepids that I felt it would be a disservice not to leave a review. The staff is friendly and incredibly helpful. Victor served us so well it felt like we’d been friends for the longest time. Steve is extremely knowledgeable about his community’s culture and extremely easy to talk to. The food was amazing and Nicholas was great with cocktail suggestions! It was easy for me to work and play at Samburu Intrepids. Will definitely come back! Definitely recommend!
Best Customer Service
I don't often write reviews. But I felt that not mentioning my experience at the Interpids would be a disservice to the staff of the Interpids, who provided the best customer service I have ever experienced. The camp also has numerous free activities such as provided interaction with local Samburu warriors. Steve, the Samburu Warrior is great at sharing and teaching about traditions of his tribe with the guests. He is also a great teacher for beading and a champion at the Bao game. He can also give you a great lesson in archery if needed! Daudi's flute playing is just very mediating and calming as you lunch. And last but not least Kevin, Victor, Hussein, Pauline who made sure that my stay was nothing but the best. Special thanks to Kevin whose kindness and generosity I shall never forget. I most certainly recommend Samburu Interpids to others and will definitely return on my next visit to Samburu.
Our visit to Samburu Intrepids was just exceptional. The lodge is located along the river and you can take walks and see many kinds of birds including eagles, doves, woodpeckers, sunbirds and kingfishers. The staff are warm and welcoming and very attentive to guests' needs. Tents are very clean. Housekeeping services are excellent and include a turn-down service and personal wake-up call with staff coming to your tent with coffee or tea at a time of your preference. The camp manager, Pauline, runs a tight ship and ensures everything is running smoothly from making sure there are umbrellas for guests when it is raining to making sure all the guests have what they need at all times. Tents are well-appointed, monkey-proof and comfortable. I appreciated the wood floors instead of the tarpaulin surfaces in some camps, which just makes the tents homey. The lodge hosts many free activities for adults and kids alike such as nightly talks by the resident Samburu naturalist Steve, stargazing on clear nights, and bird walks around the camp. We availed of the package including game drives and our driver and my namesake Dom was just great and very knowledgeable. We were happy to have spotted all the five special animals in the park. The highlight was a Somali ostrich family of four trotting off into the landscape under a rainbow. Will come back for another stay and recommend to our friends.
Excellent hotel with great food, great personalalised service. Very friendly staff willing to go all out to ensure we are confortable. Great place. This is an oasis of beauty hidden in the hot samburu region.
Customer service at its best-Sammy Kiboi
It all started with the staff, they were all friendly and willing to assist. i was meant to be there for two nights but eventually, I found my self adding an extra one just to continue enjoying the facility and its friendly atmosphere. This the place to be with your family.
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