Guest reviews Eka Hotel

by leonspain El Fondo de les Neus, Spain

The longest check out !

A comfortable Hotel with some great team members . The flaw ? Try to give your driver your bags without a pass from Reception ! You are a prisoner until you check out ! The process is the most lamentable piece of work I have ever experienced ! It is so , so slow and the queue can be heart breaking !

by Iain73 London, United Kingdom

Fantastic place to stay before a safari!

EKA isn’t exactly full of Kenyan style but that isn’t a criticism, it’s just that it could be anywhere in the world. It is however a very comfortable modern transit and business hotel. Roughly a 20 min drive from both of Nairobi’s airports and quite a way from the city centre. So it’s extremely handy If you’re going on Safari, as we were. Security is really tight here, as you’ll find it is all over the city. When the large iron gates open they carry out a thorough inspection of the vehicle and then as you enter the hotel you go through airport style security, everything is scanned and checked. This happens everytime you come back here. Our flight arrived early but we paid for the previous night so we could check-in straight away. We had room 343 on the first floor, which was large, clean, very comfortable but with a slightly odd layout. The shower and toilet are effectively in the room and if you use the bathroom in the night the whole room gets flooded with light, which isn’t ideal for your partner. The shower is a lovely rainforest type. The safe was straightforward to use. We slept very well in the comfy bed, it was quite peaceful here. Although on the second night I did hear booming nightclub music coming from somewhere, but even that wasn’t loud enough to keep us awake. The staff are really friendly throughout the hotel, everyone had a “hello” or a “jambo” for us. Very customer focused and their main concern is that everything is ok for you. They were all great and we felt very welcome. Nobody asked or expected tips but they were gratefully received. The pool looked lovely but was pretty cold. We didn’t have time for a dip anyway because we were out and about. We hired a driver for a half day (4 hours - US$80) through the concierge who was a very nice helpful gentleman. We wanted to have a look around the centre of Nairobi, seemed silly to come to Kenya and not see the capital. The lovely Edith showed us around, who initially seemed a bit confused when we suggested she “just drive us around for a bit”, but after explaining we wanted to see the city it was all fine. She was a local taxi driver, but she actually turned out to be a fantastic guide for us. First she negotiated the horrific traffic, then she took us up to the top of KICC Tower for awesome views of Nairobi (which was a lot bigger than I expected) then she walked us around the streets, it was a great experience and we’d definitely recommend doing this, especially if you can get Edith. We felt totally safe the whole time we were out with her. We also felt safe in EKA Hotel which was a lovely oasis to come back to. Generally the prices were quite reasonable at this hotel. A Diet Coke is 200KSH (US$2), a coffee is 350KSH (US$3.50). We had a pint and a half of Tusker Beer for 850KSH (US$8.50). I did however think the evening buffet was quite expensive at 2900KSH (US$29) each, especially as we didn’t want much to eat. Although admittedly the food was very nice. They happily stored our case for free when we went on safari for a few days. We just left it with the concierge when we were leaving, incidentally we didn’t book this beforehand, but it was no problem and I think they are very used to doing this. We returned on the way back for a meal before our flight to Zanzibar, as there was quite a lot of time between our two flights (or at least there should have been) so we collected our case then. We had arranged to leave it at Wilson airport with Trailfinders but this was much more convenient. However I ended up getting quarantined at Wilson Airport on the way back because I had a high temperature. They wouldn’t let me leave until I’d seen a doctor at the hospital, they even called an ambulance which was hilarious and a massive overreaction. Although I realise they were just doing their jobs and there was good reason to do this! Funny experience looking back though and everything was fine in the end. Anyway, I highly recommend EKA Hotel, it’s a fantastic place to stay before a safari! Really friendly staff, extremely comfortable, clean and felt totally safe. It was a perfect start to our African adventure. I must admit I was slightly worried about Nairobi before I came, but there really is nothing to worry about, especially if you’re staying here. I was impressed by the slick operation of getting people to The Masai Mara and back on those tiny planes, which was no big deal after people had told me it was terrifying experience, it really isn’t! And if you’ve booked with Trailfinders you are in real good hands. Kenya and Nairobi in particular really surprised me in a good way, I’ll definitely be back. Iain, London

by Charlotte R

Over night transfer stay

We stayed at the Eka hotel for 1 night before transferring to the Masai Mara for our safari. I would highly recommend the hotel for a transfer stay. The hotel was very clean and modern. We arrived very late at night. The bar is 24 hours and they even served food at midnight. The room was very pleasant and there was a great selection of foods at the breakfast buffet.

by Fay B New York City, New York

EKA Hotel Nairobi

A great upscale hotel at reasonable prices. The rooms are modern, the food was excellent and I loved the overall ambiance. Without question I would stay here again and I would definitely recommend. Maybe adds little more light in the rooms, but everything was excellent.

by PatrickIreland2018 East Sussex, United Kingdom

Day Room

We had a day room while we ere in transit, catching the midnight flight back to London. The room was very comfortable. We had aN enjoyable evening meal, the food was excellent. The staff were very friendly and helpful.