What to expect
- Sleep Quality
Last 5 reviews
Came for lunch, can't wait co come back
We just stop for lunch and fell in love with this place! The „window to paradise” is amazing thanks to the Arabic architecture and the luxurious flower garden. We stayed for lunch at the restaurant by the beach and the food was delicious. Congrats t the staff and thank you for having us!
the hotel looks beautiful by the ocean. but we only stayed there for about 2 hours, for lunch. very nice view, very good food, very pleasant employees. i saw a camel on the beach, good for pictures...
Great service and ambience!
The hotel's architecture was unique, built with local materials and with a classic style. The environment is quiet and serene. The food was excellent with lots of choices. The service was top notch with very engaging staff.
Hotel has very good service. Rooms have been upgraded. Still feels private. Breakfast is one of the best in Shanzu. Hotel has a Swahili and coastal feel to it but still offers modern amenities. Would recommend it for families as well as business travel
We have stayed at several beach hotels at the coast , Serena is an pioneer in this sector and has been present for many years. We stayed at the Serena after Christmas through New Years. I can highly recommend the family room, its 2 bedroomed and very spacious . Some sections of the hotel are run down, the pool is too small for the crowd, sun beds are not enough too. The hotel is beautiful and well manicured. Half board meal option offers Breakfast and Dinner, both meals offer wide options of fresh and tasty buffett food but unfortunately almost the same after a few days . We appreciated the fact that the management was present everyday and would stop by and speak with guests. We also appreciated the warm and professional service of all hotel staff members . Our Kids visited the educative Butterfly centre, great idea We also took part in the beach cleaning . We would highly recommend Serena to families and couples as well even though its a little on the expensive side .
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.