What to expect
- Sleep Quality
Last 5 reviews
Lovely site in the Masai Mara. Welcome could have been warmer, our driver prompted a welcome the first time and when we returned from our game drives there was no one to welcome us at the end of the bridge. The staff are lovely and when we reported a broken light it was fixed quickly. Our club tent was quite a walk away but gave us view of the park and peace and quiet to watch the smack dim dak deer that live on site. Lots of leisure activities if you need them and child friendly. Food was lovely but it would have been nice to be told what was where. Accessing some food on the low shelf of the cabinet was tricky. It would be nice if tea and coffee was available all day, not just in the restaurant. Lovely organic garden we wandered into, Amos made us very welcome and gave a lovely tour. Tent was very luxurious but be aware it still moves when it gets windy. Lighting was also quite dim in the main room.
Camping taken to next level !
The tents were amazing, luxury in the middle of the jungle. Staff was incredible and was trying their best to make your stay comfortable. Property is really beautiful and presence of wildlife inside the property was exciting. Overall, highly recommended. The staff in the restaurant can use some training as they would ask multiple times for what we would like to have but then would not care to ensure that it gets to the table. Food can be better both inside the restaurant and packed lunches. Buffets look huge but after two meals you realise it a repeat of same thing everyday.
Most wonderful stay
We stayed at this hotel for 3 nights from 10-13 July alongwith our friends. This was the best stay experience during our Kenya trip. What stood out for this hotel was its staff who were one of the best and friendliest we have encountered anywhere. From George at the front desk who patiently answered all our queries on the hot air balloon ride which we finally decided to not do as we had a small 2 year old (and kudos to the hotel staff and the balloon pilot Mohammed for placing greater emphasis on safety rather than revenues in explaining the pros and cons to us) to Claudia in the restaurant who took wonderful personal care of our 2 year old during meals to Gilbert the chef who cooked special Indian meals for us every day to a lady chef who cooked the most wonderful waffles each morning to the 2 staff at the gift shop who were very patient with us (and it was responsible for us finally splurging at the gift shop on our last night) to Grace and Bernaud who helped our 2 year old do sketches by the pool ... the list of staff who stand out at this hotel is endless. Service seems to be imbibed within the team as a culture and it shows. We stayed in standard tents which were quite nice. Ofcourse there is scope to possibly upgrade the tents especially the bathrooms and some of the furnishings but overall we were quite happy. The pool can possibly be heated to make it more usable. The hotel organises a session each evening by the bar which is good. The F&B quality is very good. I celebrated my 40th birthday at the hotel and the staff organised a complimentary cake that was presented with song and dance which was wonderful. Overall I would say that this hotel is one if the best bets when you visit the world famous Masai Mara. Thanks for making our stay memorable.
5 Star camping-2Nights
Excellent welcome, Five star service from start to finish. 5 Star camping, the news tents that we stayed in were out of this world! Food was good but limited choice and selection for the size of the hotel.
This is my kind of “glamping”!
This tent camp is amazing! I cannot say enough about how wonderful the rooms/tents (with full baths) are. The staff is incredible and extremely accommodating. You should definitely stay here! The food is great and the bar service is quite good.
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