What to expect
- Sleep Quality
Last 5 reviews
The best place to stay in Verona
What an amazing place close to the Arena and walkable and to everything else. Great staff, very polite and helpful, nice bar and food and very big and bright rooms. As stay in the courtyard is also a must! I highly recommend you to stay here if visiting Verona.
World's Friendliest Hotel?
Verona is probably the best city in Italy and the Indigo is probably the best hotel. The location is great, being just a few minutes’ walk from the main square, but with convenient parking in a nearby garage. Our room was fine, offering plenty of space and with a good-sized bathroom. But what really sets this place part is the friendliness of the staff. The moment we arrived, we were greeted by a smiling and friendly team on reception. Our room was ready ahead of time. And the breakfasts were worth having, again because the serving staff were so cheerful and friendly. It can’t be that difficult for a hotel to train its staff to smile and be hospitable to its clients. So why can’t other places reach these sort of standards?
Nice option in Verona
The hotel is 10/15 minutes walk from the train station and 10/15 minutes walk from the Arena, right in the middle of the main street that links these 2 main points. Room was probably just renovated in a modern style with a big double bed , big TV, a fridge and a kettle with tea and coffe, everything was nice and clean; the bathroom was brand new with a nice walkin shower, bathrobe and slippers available. The other room we booked was more classic style , but still clean and nice. Due to Covid, breakfast is served by staff, you choose and they prepare and serve you your choices, but some times the queue does not allow to maintain the safety distance. It was a little weird that windows are locked and you need to ask to the reception the keys to open them, they told us this is a “security” measure. We spent here a short weekend and overall the hotel is really nice and very well located
Good location, good service but don’t seem like Indigo
Very good service Warm welcome Very helpful and friendly reception staff Very good location, easy to find parking Room too hot even with air conditioning open Interior design not consistent with the other Indigo hotels in other cities. For Indigo hotels lovers, you would find yourself get lost here!
Problems with refund
I received an email from the hotel advising that due to COVID-19 the booking was cancelled but my booking did not give me a refund, However they were happy to send me a voucher for the November 21. To date I have received no response to my emails and have not received a voucher as the hotel had promised.
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