Guest reviews La Plage Resort

by Oliver91 london

Not 5 star

We visited La Plage resort last week 12th until 20th September, it’s has a lovely location which wonderful sea views , but that’s about it , the room was average for a 3 Star hotel, the shower wall had some nasty stains , I dread to think what might have caused them . There is no pool! the breakfast was not good in any way , the lobby was tired and needed a good clean , the outside was again in need of renovation, the carpet that leads down the steps to the lobby is filthy .. Who decided that this hotel deserves a 5 star rating ? Because it’s definitely not a 5 star although it has 5 star prices ! If you want a true 5 star experience in Taurmino book The Hotel Timeo you won’t be disappointed. The only saving grace was the staff , they were brilliant, And they deserve better .

by Fiona B London, United Kingdom

Poor Service

On the first night of staying at La Plage Resort, they had a wedding on outside our room with very loud live music and speakers, making impossible to sleep at all the first night. Really unacceptable when paying £250 a night for a 5 star hotel.

by 571spektra Frankfurt, Germany

Bring food/drinks with you and forget this place!

The prices are just insane! We were just shocked! 6€ for a 33cl beer. 15€ a long drink. 9€ a Sandwich with cheese and ham people! Like this would have been the last and only remained beach on earth. If you go up the stairs you find everything for more reasonable prices.

by Livbennett

Beach bar - avoid

We visited the beach resort and were only given a package option to get a bed which we chose 60€ pp for a pizza, soft drink and sun bed. The signs seemed to imply a sparkling wine was included so they need to make this clearer as otherwise it is very overpriced. The beds were fine and the views of Isola Bella lovely, but the only option for the pizza was the cheap margarita which was shockingly awful. Burnt to a crisp and slathered in cheap tinned tomato. One of our party had to send hers back twice, with no apology received from the unfriendly staff at all. We were shocked at how a ‘chef’ could serve such awful pizza in Italy. The whole package was hugely overpriced and we would not recommend this place at all.

by KevinTurvey Cheshire, United Kingdom

Average four star hotel - with five star staff

Arrival We booked this property through Easyjet holidays from Manchester. It is not a luxury hotel. We arrived by rental car, the journey from Catania takes about one hour*. There is a large free car park belonging to the hotel. BEWARE, The driveway up to the main road is VERY steep. When leaving, stopping to request the gates are opened means that in a low powered manual geared car the subsequent hill start is VERY difficult, the trickiest that I have been faced with in fifty years of driving. Better hire a more powerful car with automatic gears to avoid this. On arrival the staff will collect your luggage from the car and deliver it to your room. This avoids lugging cases down the many steps to reception. I wish I had known. The welcome from Alessandro and his colleagues was effusive. Guests are invited to relax on the sea-view terrace with a complimentary glass of Prosecco or juice whilst the staff deal with formalities Location A stunning location on the beach in a cove. Truly beautiful. The beach is stony and beach shoes essential in and out of the water. People seemed to be enjoying the water a great deal. It is sometimes quite rough and other times glassy smooth. The tidal range is minimal. The hotel has its own section of beach where residents can use the (rather uncomfortable) loungers free of charge. A very helpful lifeguard will allocate loungers and ensures that unused loungers are not ‘hogged’ with towels by people who are, in fact, elsewhere. A major drawback of the property for some people will be the number of steps to climb. Walking from La Plage to the nearby village of Mazzaro involves climbing over 100 steps. In the heat that is pretty exhausting and there is no alternative. A trip up to Taormina involves 100+ steps, a walk to the cable car and a €3 ticket each way. A day pass is €10 and a weekly visitor pass €50. There are a few restaurants in Mazzaro but only ‘beach’ shops. By car the E45 motorway is easily accessible and from that Syracuse, Messina and Palermo are within a 1- 2.30 h drive. Rooms We had booked a Garden View bungalow, which on reflection seems to be the lowest grade of accommodation. The bungalow was small, with no easy chair and just enough room to walk around the bed. The shower room was well fitted out but has a full height semi transparent door - my least favourite feature in any hotel room. Even after forty-three years of marriage I prefer privacy in my ablutions etc. There was a safe, cable TV (with no UK content) and wifi which was so poor that we used 4G throughout our stay. The air-conditioning was dreadful; impossible to understand the controls. After requesting assistance the solution was to pull out the fuse. Some garden bungalows have a semi private seating area, ours did not. Luckily our neighbours did not sit outside at the same time as we did otherwise we should have been shoulder to shoulder. Sea-facing bungalows have more privacy with hedges and fences. They have their own loungers and some a plunge pool. You can tell which guests have a sea-facing bungalow from the smug look on their faces. There are some standard style, sea-facing rooms which seemed to have private balconies - I would have preferred one of those. Housekeeping was efficient but intrusive; things that we had clearly moved for a purpose were re-instated in their original locations. The room was kept clean and towels were plentiful. Food and Beverage The breakfast was good, with plenty of choice - except that if you wanted an egg other than scrambled or boiled you were required to pay a supplement. Service was very good and the juices tasty. They even provide Prosecco for those seeking a touch of shameful decadence (which I did a couple of times). The fresh fruit was infested by fruit flies. The restaurant by the water’s edge charges about twice the local going rate and was usually empty. We did not use it. A glass of wine at the hotel bar was €10. Along the beach is a bar which charges €4 for a similar glass. We drank there. Facilities There are very few facilities. For some reason there is no pool. Seating areas are poorly maintained with grass sprouting between paving slabs. There are very few chairs in which to relax. The ones that are available are not in the shade and are worn out and mis-matched. There is a small gym which we did not explore. At weekends the resort is a popular wedding venue, sometimes three weddings at a time, during which other residents are rather squeezed out of the meagre public areas. Disability access throughout the property is non-existent and no effort appears to have been made to address the needs of people with limited mobility. The local tax of €5 pp per day is a sting in the tail at checkout but not the hotel’s fault. We enjoyed our week in Sicily. Etna was amazing and belched smoke throughout. Messina was disappointing. A highlight of the trip was discovering the tiny village of Novara di Sicila during a drive through the mountains. Clinging to the mountain face this place has remained in a time-lock. It could have been 1920 or 1820, wonderful place, wonderful people. We bought a bottle of wine in the local grocery store, that had to guess at a price; it was the best we bought all week and half the price of anywhere else. As for La Plage Resort, we could have done worse, could have done better. I would not return nor recommend it to others but the staff were great. We used Enterprise Car Rental and have no complaints about the car but we had to queue for two hours in the airport terminal to do the paperwork and then walk to the car park to collect the car. We were grumpy about this - as was everyone - but no-one made a fuss as car hire firms can really cause problems if they choose. From the airport to La Plage Resort there is a pretty coastal road or an Autostrada (E45). Take a ticket and hand over a contactless card when leaving. Cost is 2-3 Euro. Other trips cost as little as €0.8.