What to expect
- Sleep Quality
Last 5 reviews
Great location & lots of character
This is a classic old hotel that retains a historic feel. the location is good being only a short walk into the town center Our room had old furniture but that gave it character. The bathroom could do with an update. A strange selection of bath towels and napkins instead of hand towels. The air-con although having a very old control system worked well. Breakfast was ok The view from the balcony was superb. We stayed the last weekend before they closed for the season and some refurbishment. The pool area was quite nice but the pool was not the cleanest, especially around the water level The staff were a mix, one very friendly helpful man on reception in the morning followed by a grumpy very unfriendly lady in the evening
A huge disappointment
A complete disillusion! My wife and I have stayed before with Grand Hotel Miramare (in Liguria) and thought the name was a mark of quality we could trust. The Taormina branch was nowhere near the standard of the Liguria one, not even talking about being a 4 stars hotel (or even a 3 stars)! We even thought leaving to another hotel after checking-in but with a limited budget, we just couldn't afford it. The entrance hallway has been recently refurbished and looks very nice, but that stops there. The rooms and the rest of the facility are terribly outdated and worn. The bathroom was smelly and shows the most its age. It would not even be of 3 stars standards. My wife and I couldn't understand all the positive review, is it related maybe to the season (we went in September)? The hotel was almost empty, understaffed (we couldn't get any drinks at the bar). And the staff itself was far from showing the most welcoming behaviour (though always remaining polite and respectful) we've been accustomed during the rest of our trip. Unless this hotel transforms itself, avoid at any cost!
So old and outdated!!!
My husband and I stayed here during our two week road trip around Italy. This was by far the worst out of all hotels we had stayed in. When you arrive the hallway is very promising having been freshly renovated in a lovely style, but then you go onto the carpeted hallway towards your room only to discover (a clean) but super antique and outdated room. Old furniture, old and hard towels, old buttons old everything! The hotel has so much potential since it's location is excellent but for the price you pay you expect a hotel that is better kept. The massive hotel was virtually empty so very little staff around. When we wanted to get a drink there was nobody to serve us at the bar so we eventually left. The breakfast was ok but the cappuccino was the weakest I have had in Italy and the fresh orange juice seemed like it was watered down to make some more. After having stayed in much nicer, well kept, refreshed hotels the biggest issue I have with the hotel is the pricing. It is wayyyyy overpriced for an outdated hotel with no services. It should have lost the 4 star status!!!. Would never recommend!
This is a wonderful place. The staff, particularly Francesca, were all really helpful. We were upgraded to a room with a balcony and a sea view. The pool is lovely although, as my wife pointed, there are 187 steps to reach it ! The breakfast has a huge choice and the staff are very friendly in there too. The location is superb, a short walk to the cable car and the town centre. All in all, we would definitely stay here again and thoroughly recommend it.
We loved this hotel - the location is perfect, close to the cable cars to the beach and the main strip, Corso Umberto. We had a sea view and balcony, room was kept immaculate throughout our stay. Breakfast is plentiful in choice and the wait staff is super friendly. Beautiful pool area and nice bars. We’d highly recommend!
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