What to expect
- Sleep Quality
Last 5 reviews
It just gets better
We stayed at Bouganville at Forte Village in early Aug, this is our 3rd time and it keeps getting better and better. Fabulous bungalow rooms and the facilities / restaurants / bars / beach at Forte Village are simply superb. We will return!!
Terrible service lets down property with potential. Poor value for money
There is so much wrong here it’s hard to know where to start. Overall it’s totally overpriced for the experience in its category. Having stayed in similar or lower priced places this resort is behind the times starting with a level of service that is shockingly bad. On arrival there is limited information provided, no more info is available in your room and in this price category no resort app. Also terrible WiFi. You can see that the staff are either junior with no clue or have no pride in working here. Examples include rubbish in the gardens, piles of dirty towels for days on end, broken loo seats and taps in the restaurants, all things that members of staff must see and come across but do nothing about. It feels like it’s set up only for Italian guests with many members of staff not able to speak English and therefore often taking a request with no clue what it was about and it disappearing never to be addressed. There is a general feeling that they are doing you a favor and you should be grateful! The property is a large tropical garden with wide avenues and has lots of facilities if you don’t mind paying extra for everything. Even here the prices are eye watering e.g 200€ for a boxing or fencing lesson! Cheaper if you do a 5 day course but surely a more reason able price should be considered to let try something new before signing up for the week. The food makes little allowance for vegetarians and if you are vegan don’t bother coming. As a veggie you will be restricted to one restaurant with the others that are included basically telling you to F off since they can’t be bothered to cater for a veggie member of a family. Buffet Meal times are like being in a school canteen with a general sense of being moved on, not relaxing at all. You can of course pay a supplement in addition to your half board to eat at other places which I’m not opposed to but with zero information on the type of food, sample menus etc. I was not willing to pay between 50-150€ per person more. If you love sports and are happy to spend on what’s available I can see how you would love this place. We have seen lots of families that are willing to pay the insane extras and having a good time. We have also spoken to several other families who would echo this review, many agreeing they would never come back. So what did we do that we enjoyed? The water park is excellent, our boys loved it. The direct access to the beach is great (although expect to be treated like a Second class citizen in terms of loungers depending on your room type!). There is a great little kids club that is included in the price and a large playground that our boys loved playing in. Needless to say we feel ripped off and will not be coming back or recommending this place to anyone.
I stayed here with my two boys last summer and had a blast. This resort is huge and contains several hotels but as you wander around, it never felt busy. The room itself wasn't particularly spacious but it was big enough for the three of us. It was well cleaned and contained everything one would expect plus a fridge, which we found useful. The waterpark here is an amazing feature. My boys spent most afternoons there, made some great friends and absolutely loved every minute. We had mixed experience with the kids club, some things worked great like the banana ride and others not so good, like the go karting, which was cancelled at short notice. Unfortunately we also encountered what one can only describe as a very spoilt child, she would not listen to the instructions of the club leaders and this had a detrimental impact on the rest of the children there. I have only given 4 stars for a couple of reasons. Some of the prices are astronomical, we paid €180 for an instructor to spend 30 minutes teaching my son how to Go Kart, only to be told at the end of the session, we would have to book another before he could Go Kart himself. Having said that, the activities are optional and there is plenty of other things on offer to keep the children entertained. We enjoyed the children shows at La Piazza, as well as the buffet restaurant. Getting a reservation at any other restaurant was almost impossible, despite trying to book them before I arrived! We ate at the buffet restaurant every night but one and I think I was only given that booking because I ended up having to make a fuss. We enjoyed the buffet restaurant so it ended up not being too much of a problem but this really needs addressing going forward. Despite the couple of negatives above, I would highly recommend a stay at this resort.
Fantastic family holiday
I did my usual research before we booked 10 days at Forte Village and had read some mixed reviews however booked 10 nights in a Bougainville Suite. On arrival we were upgraded to a Castillo Suite which was fantastic. The facilities at forte Village are exceptional and we enjoyed every day, every swim and every meal. The staff are friendly, there is plenty of choice at the buffet restaurants and we particularly enjoyed eating at the Bella vista and seacomber restaurants with amazing sea views. The aqua park was perfect for our 3 year old and the warm pool at the Castillo hotel was fantastic to swim in on the one rainy day we had. The beach is also perfect for small children, calm and shallow and beautifully clear. Our son loved the entertainer ‘pastillo’ and the nightly disco and show. The children’s wonderland and train were a great extra and access to bikes across the resort was another bonus. Drinks and extras were expensive but we knew that when we booked so budgeted accordingly. I would definitely recommend. Thanks Forte for a great holiday!
great kids restaurant and very friendly staff. excellent structure, nothing is missing. children's wonderland is fantastic as well as Sandra, Vittoria an Simone. thank you. the beach is very beautiful and also the swimming pools...I have to come again to try the resort and spa.
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