What to expect
- Sleep Quality
Last 5 reviews
The hotel itself is clean, there was no tea or coffee facility in the room for whatever reason and it’s located in the centre which is great.. But where is the service?!... It’s a quite pricey hotel and in our experience the staff were rather unwelcoming especially the restaurant staff, terrible! We missed the breakfast by 5 mins on our first day and the man with glasses said “closed”. Okay, I accepted that breakfast is over and the restaurant is closed. I asked him if it’s still possible to have a cup of coffee, then he cursed porco dio while banging dishes. I understood what it meant despite of my non italian heritage. cursing at guests is not only inappropriate but extremely rude! The next morning, we returned for breakfast and it was disaster! No coffee, no cutlery, most importantly no service! Waitstaff running around in chaos, completely disorganised. They were already out of foods by 9am.... definitely not coming back. Rome is a beautiful city because of the Roman ancient history for which tourists are spending their money for, but what will this city offer without it?! there’s no need to curse, a little more respect would be appreciated..
Great hotel in Central Rome
The hotel is great. The only issue was their air-conditioning was not working. It is still cool enough at night. to sleep. My positive experience before we left home, Sabrina, one of the front office people set up our port and airport transportation. The hotel is very clean and pretty quiet. The employees are very nice and helpful. The included breakfast has a lot of choices. The location is prime in central Rome within walking distance of most of the major sights. There are a lot of restaurants in close proximity. We would gladly stay here again.
Average hotel. Furniture is old and there’s no air conditioner. The breakfast doesn’t have much options. No fresh fruits, no lactose free milk neither yogurt and bread was not fresh. The staff is nice. Location is very centric and it is the best part of the hotel.
Fabulous place to stay for a weekend in Rome.
The hotel was great. Walking distance to most of the attractions of Rome. All of the staff were very friendly and helpful, the room was very clean and fresh. Breakfast was simple but good. Overall a great place to stay in Rome.
Not clean/ NO AIRCONDITION!!!!
The only thing that I asked the hotel was about aircondition and they say that all rooms have aircondition...but it is not aircondition/ after 2 nights I run out of the hotel. the rooms were not clean. Big NO!
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