What to expect
- Sleep Quality
Last 5 reviews
Best hotel in Lecce
This is my go-to hotel when I visit Puglia. It is centrally located within the gorgeous historic centre of Lecce, which offers hundreds of great restaurants & good shopping & provides an ideal base for day-trips to the renowned beaches on both coasts. This time I stayed in the Penthouse Suite with a jacuzzi and it was very spacious with a huge terrace. This luxurious hotel is consistent with its excellent service & hospitality & professionalism. The valet crew (Michael, Stefano & Marco) are phenomenal, friendly & reliable! The reception staff (Giulia G., Antonio, Maria Teresa & the rest of the staff) continue to provide excellent service & are very knowledgable. While everything about this hotel is perfection, the warmth & friendliness of the staff keep making me come back every year! Grazie mille à tutto lo staff! Ci vediamo l’anno prossimo! You are awesome!! Siete tutti fantastici!🔝🔝🔝 -Teresa
Very good hotel
Tip-top Hotel. Friendly staff, good breakfast, excellence room. Car parking service for 25€ per night. The air condition in the room was at its limit, but still on the acceptable site. Roof top restaurant a little bit expensive but good food and nice view.
Never received refund
We were booked for three nights at this hotel and had paid for the stay during the booking. However, we were unable to travel from the US due to the pandemic. Contacted the hotel multiple times explaining the situation requesting a refund. Finally we were told that we will receive a refund after we cancel our reservation. So we cancelled our reservation and it has been over a month and no refund. Now they will not even respond to our emails. I understand this is a challenging time but it is a difficult time for everyone. This would have been our first time traveling to Italy but the experience with Risorgimento Resort has left a very bad taste. I wish they would treat their customers better. Here is an update to my review that I had posted on May 4. The hotel did not respond to my queries for refund for over a month. After writing a review on TripAdvisor I heard back from the hotel that they have refunded what we had paid upfront for our reservation. It is 10 days since that email and still no refund. When you make reservations in this unusually challenging time please make sure that you stay in a hotel that is professional enough to do what they say they are doing. Everyone understands that these are challenging times and will be patient, as we have been. But please don’t take that for granted and please don’t lie to your customers, Risorgimento Resort. More than ever a good customer service is essential.
Excellent hotel in the centre of Lecce
Great base for a visit to Lecce in South Italy. The hotel is right in the centre, near the Roman ruins. It is very well run, staff very helpful and courteous, The rooms are huge! the beds are the Emperor size, one size up from super king. Bathroom are also very spacious.. Very good breakfast. The one slightly disappointing thing was the dinner at the hotel the first night. Not the best food in Italy ! However there is a amazing roof bar. One great advantage is the valet parking, it is impossible to park in Lecce so this is invaluable. The cost is 15 Euro per 24 Hours. We stayed 4 nights in this hotel in Lecce, it's a great base to visit L'Apuglia.
Located just outside ancient ruins and within easy walking distance to old and newer areas, this hotel is definitely worth considering. Staff was friendly and helpful. Dining area is a bit cramped, but offered a decent continental type breakfast. Exercise room is small with three machines. There is a “rooftop” bar.
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