What to expect
- Sleep Quality
Last 5 reviews
We stayed off season, early November. The hotel is in a perfect location for walking Sorrento and the views are wonderful. Staff were welcoming and attentive. Breakfast was plentiful and delicious. Our room was very comfortable with beautiful period furniture. We truly enjoyed our stay!
Lovely hotel, perfect for exploring Sorrento and area, boat to Capri just yards away and the town of Sorrento walking distance from the hotel in minutes. The staff were very attentive and the cleanliness superb. Would love to visit again
This hotel is simply amazing. Sorrento is a very popular city and so it's incredible that this hotel is so quiet and central. I loved the walkway from the road to the hotel entrance, with it's beautiful sculptures and champagne garden. We stayed in a junior suite which was beautifully decorated and had an amazing terrace looking out at the water and Mount Vesuvius. We even took the elevator down to the ferry area and caught a boat to Capri. This is an amazing perk as otherwise it would be a bit of a walk to get there. The service was exceptionally attentive and helpful. The breakfast was in a beautiful restaurant with magnificent views. The room service was quick and cheerful. The hotel itself is just magnificent and immaculately kept. And there is a Michelin star restaurant just downstairs where you can get thoroughly spoilt! All in all a wonderful stay.
Pompous and Arrogant
With family visiting in Sorrento for Christmas. We are here two years ago and loved it! (There are so many wonderful choices of fabulous places to eat) Stopped by yesterday to look at menu as my wife and daughter are vegetarian. The young man at the front desk was very helpful. Stopped by today to make a reservation and was met by an Arrogant restaurant staff. Might be Michelin Star rated place but they would lose that rating if based on service. The place is beautiful but not welcoming. To bad with so many choices in Sorrento I will go elsewhere. Not recommended for families looking to be in a welcoming environment!
Excelsior Vittoria exceeds all expectations
We had our intimate wedding at the hotel in October 2019, and stayed in their amazing Royal Suite. The location and facilities are nothing short of stunning. The building is a work of art and the attention to detail shines through everywhere you look. The level of service is outstanding, with staff greeting us by name and with a smile every time. The front desk was able to accommodate our every request, the breakfast buffet had incredible variety and amazing quality. We had our wedding dinner at the Terrazza Bosquet and will remember the meal for the rest of our lives: the food was innovative, perfectly presented, and lavishly delicious. The wine list was extensive and the staff were attentive, informative, and hilarious, adding to an already wonderful experience. The hotel and staff created the perfect experience for us and our guests. We will return to celebrate our anniversaries and relive our ultimate day.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.