What to expect
- Sleep Quality
Last 5 reviews
Best Hotel Ever. Period.
This is by far the best hotel we have ever stayed at. We were upgraded to a room that was out of this world. We are definitely coming back. The staff were amazing. This is now on our annual list. I would highly recommend it.
Old school charm
This is a wonderful institution.. we stayed for a few nights and it’s a beautiful hotel, spotlessly clean and in a fabulous location. The staff are well trained, friendly and helpful. We will definitely be back. The only negative was the room we had looked out onto a large red roof of the building next door which was not ideal as I had booked a terrace room with sea view.
We Will Never Stay Anywhere Else in Sorrento
After a a 4 day stay at the Excelsior Vitttoria, my husband and I can confidently say we will never stay anywhere else in Sorrento. It was the most wonderful hotel experience either of us had ever had. From the free upgrade to a suite, to the beautiful views and expansive grounds, we feel we have never seen a better stay. The location was perfect, and the elevator down to the sea level was a welcome feature. And I must talk about the staff! The staff at the Excelsior Vittoria goes above and beyond in every way possible. They are kind and helpful, and wonderful to all guests. They are proud to work at such a wonderful place, and it shows. We can’t wait to come back, and already miss our gorgeous room and the wonderful staff who made our stay so special. If you’re on the fence about the Excelsior Vittoria, give it a try- you won’t regret it!
Perfection in every way.
This has officially become my second favorite hotel in the world. It is almost perfect, in fact we booked two nights and extended our stay another two nights given it was such an amazing experience. The staff are some of the friendliest I have ever encountered. The concierge was amazing, the food was incredible, management, rooms were perfectly cleaned. I mean hard to find fault with anything whatsoever. I wish I could live there! Keep up the amazing work! We will be back next year without a doubt. Only two minor things that could be improved on. - Get rid of the plastic bottles of water in the room and use glass instead. Glass is class, plastic is just not good for environment. -The welcome wine could have been better, it was a $6 bottle and almost not drinkable. A hotel of this caliber could go a little more high end. See you next year!
A big thank you
A big thank you to the wonderful staff at this great hotel, which appears to have emerged from various lockdowns better than ever. We had an amazing time here, and can't wait to return. The terrace must surely be the best in Sorrento, with cooling breezes and first class unobtrusive service.
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