Guest reviews Grand Hotel Capodimonte

by KateO413 Leeds

Beautiful hotel - the perfect spot in Sorrento

We had a basic room, which was ideal for what we needed. Nice and big, substantial wardrobe, clean and a decent TV. Air Con was a bit weak but was fine for what we needed at the beginning of May. The mini fridge was stocked but incredibly expensive. There's a supermarket 2 minutes walk away so we just stocked up on cheaper stuff and swapped it out. I really appreciated the proper metal roller outside on the balcony as it truly did provide a blackout in the morning and could be controlled from the bed. We were half board, which we swapped to lunch most days. When we did have dinner, it was a lovely a la carte thing in the restaurant with panoramic views. When swapping to lunch, you change location to the pool restaurant, with equally nice views and probably a more extensive menu! Honestly my favourite meal of the day was always breakfast. It's a buffet with an egg station, but there's something about starting your day overlooking the Bay of Naples with a mimosa and a selection of pastries! The staff always tried to get us a table on the front to have an uninterrupted view and were really professional with their service. Something that we couldn't quite get used to was ordering drinks at dinner, or with lunch, and not paying there and then. It gets put on your room and it could be a bit of an unpleasant surprise when you check out (as well as the city tax). We just kept track of our drinks as much as we could but it's something to be aware of and I understand why the hotel does this. The location of the hotel is fantastic. I was concerned that it looked high up and would come with an unpleasant hill from Sorrento. This isn't the case, it's pretty much a perfectly flat 5 minute walk to reach Sorrento and then the hotel has lifts to get up to the high levels. It's about a 20 minute walk to the train station (for Pompeii) but straight down the main street so you can stop and grab a drink along the way in the hotter months. It's about the same to the port for ferries to Capri - and I'd fully recommend going to Villa Communale and utilsing the lifts down rather than struggling with stairs - it's about 2 Euros each for a return. Overall this was a great hotel, perfect for exploring Sorrento and the general area of Naples. It has fantastic views and fantastic service. My only real issue was that we could've done with more information at the point of check-in. We had to come back to reception a few times to check which restaurants could we go to, what time were they open, what happens at lunch etc. We did get a welcome pack of sorts, but it contained only adverts for excursions rather than any useful hotel information. This issue obviously isn't big enough for me to post anything less than a 5 and we resolved it pretty quickly!

by Bekkajj Glasgow, United Kingdom

Brilliant views, in a great location for Sorrento town

We stayed here for a week at the end of April. We arrived very late at night but were welcomed by the reception staff and checked in quickly. Our room was a good size ('Basic Room') and even had a little sheltered outdoor patio. It was well stocked with a mni-fridge, safr, air con and toiletries. Everything was very clean. The pool area has plenty of sun loungers (with canopies) and parasols. The view from the hotel is fantastic. The breakfast selection is varied, the only minor issue being that tea/coffee service was a bit slow on some days. The hotel is in a great location, less than 5 minute walk to the main street of Sorrento. However, there is very little noise despite this. The bar service was very quick and friendly. The drinks are on the expensive side, but it is a short walk to numerous bars/shops etc if you want to go somewhere cheaper. It was about a 20-30 minute walk to the train station, so it was easy to go for day trips to Pompeii/Herculaneum/Vesuvius. We would definitely come here again.

by skiesrblue Hindhead, United Kingdom

Delightful stay in a beautiful hotel

From arrival to departure the staff were, friendly, efficient and helpful.... the hotel itself is beautifully maintained and spotlessly clean. We had a lovely room overlooking the bay, which was a delight. The food in the restaurant is outstanding. Definitely fine dining. The service from the waiters was friendly and helpful. Bit cold in the pools, but refreshing this time of year I suppose! Can't wait to return.

by paul c Stamford, United Kingdom

Exceeded expectations!

The hotel is positioned in what has to be one of the best locations, anywhere in Sorrento. Its elevated position on the Via Capo climbing out of the town, plus the unique feature of reception, pools, restaurants and bars all having amazing views of the bay of Naples, Sorrento and Vesuvius too. This multilevel presentation of the hotel means no two views are the same and wherever you may be within it it's a constantly changing experience. The food was great, breakfasts substantial and served in the open air restaurant. The staff also very professional, happy (I hope!) and attentive. Half board guests can swop their evening meal for a lunch experience by the pool or sit by the pool bar, if they want to. We were fortunate to have sun everyday and enjoy several evenings in town. I was completely fooled by the stunning brochure pictures of the hotel, (which DO NOT do it sufficient justice) into thinking the hotel would be so far out of town as to be difficult to travel in and out of Sorrento. I was wrong!!... Its literally a five minute walk down a gentle sloping road to find yourself at the start of the town centre shopping area. What a surprise! Our room was one of the inward facing garden rooms which do not have the fabulous sea view, but being on the 6th floor was sufficiently elevated to enjoy the space between the rooms and the cliff face. It was very tastefully decorated and comfortable. The whole cool, tiled appearance of the reception, corridors and lifts and public areas continues to the corridors and rooms. I could go on about the plus points but would be struggling to find a negative... We'd go back tomorrow if we could... Well done to everyone at the Capodimonte!

by daniotley Otley, United Kingdom

Perfect.

Just come back from an amazing few days in this beautiful hotel. The staff are amazing and so helpful and friendly. The hotel is stunning with amazing views. Location is perfect as easily walkable in to the old town. We ate in all 3 restaurants and the meal in Bellevue was perfect. We will definitely be back.