Guest reviews Luna Convento

by 381sophieb Chelmsford, United Kingdom

A lovely stay

We were impressed with the friendliness and welcome from all the staff at the hotel. They held a late check in for us and were incredibly accommodating by keeping the restaurant open late for us to eat. The food was average here, which was a surprise as the hotel is 4 stars, the waitors are dressed very smartly and tables are dressed to give off the impression that the food would also be to a high standard. The receptionist was helpful in helping to organise our trips and suggested many things for us to do. The hotel itself is a bit of a walk up a moderate hill, but it's away from the bustle of the town centre. The room we had was pretty basic and I think for the age and nature of the hotel it could be seem to need updating. As we were on honeymoon we were a little disappointed with the room and were expecting to upgrade to one of the better ones but it didn't matter too much. We still had a nice view from the balcony but the bathroom needed redecorating and the TV was small. There also wasn't a lot of space and this made us storing luggage a challenge. Breakfast was lovely, and each day there was some variety with the pastries and fruit offered. The only thing I would have liked was fresh orange juice as the bottled ones were limited and also variety on the cooked items. We would recommend the hotel and return on the basis of the staff making us feel so welcome, but only if we were offered a nicer room. We were also a little put out that despite informing the hotel prior to our visit and wearing honeymoon t shirts upon arrival no one congratulated us. We did however receive a bottle of fizz in the room, but it would have been nice to been appreciated more since we had chosen to spend our honeymoon at their hotel.

by 360degreetraveller Hellerup

True to its own authentic concept

This hotel seems to be an institution, which lives (well, assumingly) on letting time pass and just remain as it always was. It is true to its own authentic concept. This seems appealing to many – including us, but it is understandable when some reviewers find it slightly outdated, worn out, and hardly worth its fourth star. WE LIKED: Hotel Luna Convento’s location (4 minutes to the center of Amalfi), the amazing sea view, a wonderful warm welcoming by the night porter (we arrived at 01:45 AM), new soundproof windows with shutters, free parking across the street, super friendly staff, good quality breakfast buffet. ROOM FOR IMPROVEMENT: The entire structure appears slightly tired. Our room was spartanly decorated and the old Samsung TV set undersized for 2022. The restaurant…. Oh boy…! We had our dinner in the restaurant one night. The best thing to say about it was our choice of an excellent 65€ 2016 Amarone red wine. As starters we had Vitello Tonnato. The veal was well cooked and the slices appropriate. The sauce should be “a rich fish sauce made from tuna, capers, and anchovy”, but it was thin as ketchup and – believe it or not –served with drops of ketchup on top. One of our mains was pasta with peas and meat. The pasta penne were undercooked – not even al dente. There were a few peas – most likely frozen, and perhaps 30 grams (1 ounce) of undefined meat. The entire dish was utterly tasteless. The only positive thing to say about this disappointment is that it was served in a crisp and tasty cheese basket. My partner had cannelloni with shrimps and ricotta. Fragments of shrimp were found in the ricotta – but the cannelloni was deep-fried and tasted as such. Most likely the cannelloni was a prefabricated frozen product. To be polite, this was the worst meal we had on our trip – and such a shame because the waiter, in a white dinner jacket, and the perfectly set tables raise one's expectations to a different level. Hotel Luna Convento’s restaurant gets one star for the table setting and the friendly waiter. The food gets ZERO!

by SMOD22

Very nice old fashioned Hotel

We liked this building of the early 20th century, even if it would need some works in the rooms and balconies. The swimming pool was closed late March. The staff is very nice and helpful. Great Breakfast in front of the sea in an atmosphere of Visconti's movies.

by 696bobp Nashville, Tennessee

Beautiful historic hotel with great views and a welcoming, helpful staff.

My wife and I have stayed here four times and consider it our home when in Amalfi. The public areas and rooms are beautiful, and the staff is welcoming and very helpful—assisting with recommendations and reservations for restaurants and excursions. The views from the sea view rooms are quite stunning. Breakfast buffet is excellent. The two restaurants have very good food and friendly service. Dining in the evening on the terrace overlooking Amalfi is truly a special experience. The pool area also offers access to sea swimming, which we enjoy very much. Access to the town is also convenient by using the little door in the rear of the lobby. We highly recommend this hotel.

by Hopf007 Hopfgarten im Brixental, Austria

be aware: outrageously expensive with nothing to offer except a good location

I booked this hotel for 2 nights because of the good reviews but got very disappointed. Maybe this place is special for non European tourists who love the idea of spending a night in an old building which used to be a monastery but if you happen to be a European tourist do not go there. This place lives on its history but nothing else. It has not been renovated in decades!! The rooms are of a basic standard of a youth hostel, with a tiny bathroom with old tiles and dirt in the tile grout. Hot water didn't work in the first night. The dining area and bar are dusty with tired furnitures you don't want to sit in. It's so bad that even my children didn't want to sit down. The much photographed courtyard is lovely but that's it. The antique tower on the other side of the street has been abandoned, the pool and access to the seaside are dirty and simply abandoned. The price (300 euros for one night) is outrageous and insulting. I do not understand how they can keep their 4 stars - this is definitely not a 4 or even 3 star hotel. A real shame. Do not go. This place urgently needs an investor who can undertake much needed renovations and return it to its old glory.