What to expect
- Sleep Quality
Last 5 reviews
Beautiful Hotel located in a nice spot in Rapallo.
Elegant and cozy. Beautiful view, very nice swimming pool and SPA. The restaurant located at the top “le cupole” is amozing and the cousine original and fresh. Strongly suggested also for the kindness and professionalism of the Staff. We will surely come back.
Beautiful hotel in a beautiful location
Staying here now and could not be happier. The staff is very kind, especially the dining room. They managed to make me a grilled cheese sandwich even though the kitchen wasn’t open yet. I was starving. The hotel is beautiful but it’s the staff that makes it special.
Great relaxing hotel, spa and restaurant
First time we stayed in May and it was great. Very friendly, generous and professional staff. We enjoyed the wonderful ERA SPA and we came back! It was again super, relaxing and all safety COVID measures were respected. Top restaurant. Merci
Amazing view, excelent services. Staff paying a lot of atention, room was very clean, breakfast outstanding. View over the pool and the sea from the fourth floor was really amazing. I recomend it if you want to visit Portofino and Cinque Terre
Much ado about nothing
Total disappointment, all the more so for the absurd price you pay. This hotel is nice, but ridiculously out-priced. We paid 450€ for the room and they asked us 15€ supplement to leave the car in the resort (not even in a parking lot). We were cordially invited to use the (wonderful) spa. But we could not use it fully as it closed at 19:00 (… they started closing at 18:45) which we were not told when we went in (18:15). The surprise came at the end when - leaving the spa - we were told we had to pay 24€/pp for the spa - thing that we were never told before nor was it written anywhere!!! The room was small but very nice. Dinner was a total disappointment: bad welcome, limited choice and honestly tasteless. Very unpleasant and arrogant waiter at breakfast, asking customers to speed up their choices (luckily not to me …). I sent two mails to the hotel for a clarification regarding the Spa: they completely ignored them. Ridiculous and disappointing …
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