What to expect
- Sleep Quality
Last 5 reviews
A lovely hotel in a superb location
We stayed with friends for 2 nights and found the service and location excellent. We paid for lake view rooms and weren't disappointed as the views are excellent. Our rate included breakfast (very good) although we did not eat dinner. All of the staff were very friendly and efficient and we would certainly stay again
Stayed at the Grand Hotel Borromees last week for my daughters wedding in Stresa. The hotel is a throw back in time to an age of elegance. Rooms are not huge but extremely comfortable and well appointed. Views of the lake are simply spectacular. Breakfast was great as well. Didn't have a chance to use the pool and spa but the facilities looked first class. If you're looking to experience a more graceful era, stay at this hotel.
A unique experience
My wife and I have just returned from a 6 night stay in this excellent hotel. It was our fourth visit and we certainly hope to be back next year. Our room was 315 which although billed as a garden view room is on the corner of the hotel which allows a partial view of the lake. The service and friendliness of the staff was as usual of a very high standard. As my wife has some mobility difficulties we chose to dine in the restaurant each evening. The choice of food was wide and well cooked although on two occasions we had to ask for the dishes to be reheated . I have given the hotel only 4 stars as the height of the bath tub was a challenge for my wife. However I was assured that this was planned to be rectified in the winter refresh by the provision of walk in showers in some of the rooms.
One day and night with my wife a couple days ago. Quite disappointed. We were expecting to be amazed by this hotel, and were not .. far from it. The goods: good location, old and full of historical feel, good night sleep (but room expensive for value delivered) The bads: Very unfriedly and inflexible policies .. can't take drinks from pool to room, can't go downstairs to pick up coffee in morning and bring yourself to room .. are constanly told you need to call room service and they charge you for service ???!!!. I like hotel that think of guests first .. that is not it. Breakfast very very ordinary, although terrace where you eat is great. Spa not fully functional (no sauna, steam bath). Hotel needs some refreshing. There are much better options around in Stresa. Much better.
I am writing to express my appreciation for the quality of service you offered us the days of our stay last week-end. Starting the day overlooking the lake was awesome, the room 603 was so charming, we really enjoyed every details. Many thanks, we will definitely come back soon. Best Regards,
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.