What to expect
- Sleep Quality
Last 5 reviews
We spent a couple of days in this georgeous property. The location is uphill above the lake, very nice views from up there. The hotel is nice, clean and cozy. Room was spacious & clean. Service was great. The spa has a decent size / offering. Food was good but unfortunately during out stay only one restaurant was available. Overall an enjoyable & relaxing stay!
The only luxury is the view
Obviously staff is not properly trained. Service is not up to the standards of the 5 star hotel. Expectations were much higher. The location and view are speechless but there is no engagement with the guests and probably no guest experience manager.
Amazing weekend in silence and peaceful atmosphere, everything is studied in details and service very professional, we really felt as spoiled. Food was simple but amazing in la Trattoria and spa VERY clean and safe
Fabulous pools, amazing location
This was our first time at Lake Garda. When we arrived it was raining but the fantastic facilities meant we could still enjoy the pools and the fabulous views of the lake. The sun came out the following afternoon and we spent a wonderful afternoon by the pool. The hotel itself can’t be faulted in any way- the spa facilities, treatments , staff, bedroom were all to an exceptional standard. There’s a shuttle bus down to Gargnano which was lovely. The only slight niggle is the food which was a bit inconsistent. It’s hard to avoid eating there because the hotel is 7km up a very winding road which would be very tricky in the dark. The restaurants are very nicely decorated and service can’t be faulted but some of the dishes weren’t great especially for vegetarians. All in all though it was a fabulous experience, expensive but worth it. We would return.
Beautiful hotel best service!!
The design of the hotel and the suits is amazing, the service very friendly and always willing to help. The pool temperature is warm, perfect for our taste. The food was good but not superb as the rest of the services in the hotel.
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