What to expect
- Sleep Quality
Last 5 reviews
The most romantic place on the Frassino lake
Romantic, clean, friendly staff. The exernal pools are amaizing. There is a special atmosphere full of history, but at the same time everything looks very ecological. The restaurant has a beatifull- romantic view of the lake.
A perfect location away from the buzz
We booked a deluxe room with view at lake Frassino and we got a room in the building next to the restaurant. We had a room on the groundfloor and had our own little garden next to the swimming pool (the new swimming pool, the quiet one). Easy for us, walk out the room in to the swimming pool. The room itself was very spacious with some antique furniture. There was also a large bathroom with a huge walk in shower and a separate toilet. The light in the bathroom could be a little more intense and the bathroom's sink furniture could be a litte bit larger so it's easier to put your things there but those are just minor details. Wiffi is good. Rooms were cleaned every day by very friendly staff. Actually all staff is very friendly, they all speak different languages and they help you whenever it's needed. As we had booked half board we had a 3 course dinner every evening, there's a good choice of dishes to choose from. Drinks in the restaurant aren't expensive and they have a good selection of wines. One of the waitresses, Georgie was very kind and said hello every time she was working. The restaurant can be very busy as much Italian people choose to eat here as well so it is always possible you have to wait a little longer, but hey, since you're on holiday, that's no problem. There's also a kind of head waiter who takes you're orders and I think he ran a marathon every shift he worked, but always with a smile and always friendly. Dining with view on the lake Frassino is magnificent. Everey weekend there are some weddings and that also means that there are fresh flowers on the table ! Breakfast is also in the same restaurant and there is a wide variety to choose from. If you have a special request, you can order it,. At the main swimming pool there's also a bar and you can have a light lunch there as well. Both swimming pools are not heated. The hotel also has a spa but we didn't use it so I can't review it. For those who want to explore the area and don't like to take the car, you can rent bicycles at the hotel. There is als a walking trail around the lake that starts at the hotel. The whole resort is very cosy and all the small details make it look exceptional. Cars can be parked at the hotel grounds and if you bring your own bike there is a building you can use. You can walk to the city centre of Peschiera but it will take you about 30 minutes to get there so take a bike instead. In the city centre you can rent a boat to explore lake Garda or you can take a ferry to get to some other cities aroud lake Garda. We had a very relaxing vacation and I can recommend Le Ali del Frassino to any one who wants to have a relaxing holiday with good food and kind and friendly staff in a very romantic looking surrounding.
Coffee Abomination & lessons in mediocrity
We booked a junior suite for our anniversary. The room was small but with a nice view. We expected a place to hang our suits/dresses considering that it’s a popular wedding venue but were unable to find anything sufficient. There was only one luggage stand so our other luggage needed to be open on the ground and I’m hoping I don’t bring home any unwanted friends. The breakfast food was super, although the coffee from the coffee machine is an absolute abomination and you’ll have to spend extra money for passable coffee!!! As an American, I really do not expect much when it comes to coffee, but this tasted awful and the milk foam tasted like soapy bubbles. The spa is an absolute joke. The jacuzzi water was lukewarm,at best; and the sauna had gone cold. We had to ask for the sauna to be turned on again although it was a busy cold day. The spa worker at least apologized and was very friendly. The extra spa treatments are nearly impossible to get an appointment. I needed to call multiple people multiple times in order to get through to the spa to make an appointment. The front desk is unwilling to accommodate the request and the spa downstairs did not have anyone physically working there at the desk when we went multiple times on different days. We finally got an appointment made, but will see what happens as it was not an ideal day/time (4 days later from check-in). If I had known it would have been such a hassle, I would have pre-booked appointments or stayed somewhere completely different. The spa/wellness amenities were our main reason for choosing this hotel over others. The restaurant is great with attentive staff and good food. We’ve been lazy and have eaten there each night without any disappointment. They can be rather slow; but it’s often busy so that’s more than understandable. All in all, I would not come back :(
Lovely Hotel but!
This is a lovely hotel in a vey nice location. It is also a busy wedding and event venue which intrudes on your privacy. It is way out of Peschiera del Grada , but it is a nice walk along the front after you have negotiated the road which the hotel is on, this has no pavement or lights. The room had a stain and was not private due to the weddings, hotel not concerned., we had paid for a upgrade. No information on trips and you can not book a car from the hotel. The restaurant and food was good, so was breakfast with lots of choices, but the food area which is all self service can be busy and squashed, cues for coffee long. Overall a good stay but we would not go back.
We booked a suite for 275 euro per night with breakfast. Suite at first floor in Villa. We had a HORRIBLE experience with the idro-bath , as soon as we switched on, we have been disgusted about what we have found in the water... by what came out of the fillets... all kind of hair and black pieces of dirt. Certainly the price is too high for the quality offered to the customer. I complained about the dirt and nobody did anything. Huge disappointment. Even the food at the restaurant was not really thrilling, nothing special and my octopus was completely burned. It's a pity because the place is really nice and quite.
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