Guest reviews UNAHOTELS Hotel Vittoria Firenze

by Marla7 Naas, Ireland

Lovely hotel & staff

I stayed at the UNAHOTELS Vittoria for two nights during a city break in Florence. I booked again after having stayed here back in 2006 and as I was expecting the cool, modern look it had back then has faded a bit, but it is still a lovely place. Our room was small but comfortable. The staff was very friendly and helpful and the whole place was well equipped in anti-Covid measures. The location was nice and quiet, and not far from the center of Florence, and particularly handy to go out in San Frediano, but I found that after walking around all day in the heat, it was a bit of a trek to go back there, and it took a bit of an effort to go out again.

by edwardvos Milan, Italy

Minimalist design hotel in Florence

Not really near the center, this hotel welcomed us into its structure with multicolored design furniture and creativity. The service was professional and knowledgeable, and even though we had to wait a few minutes to check in, their friendliness made us feel at ease. The design rooms with their size and particular lighting have satisfied our request. Important: we found some bottles of mineral water (sparkling and natural) as a courtesy gift of the hotel in the minibar. The only thing to understand: the bidet which in the bathroom seemed mounted upside down and not easy to access. The experience of breakfast should not be underestimated: Service, cleanliness, order and courtesy as well as the quality of the products have won us over! Everything else fully satisfactory in a low cost for the city that hosted us.

by lamptechonthenet Purley, United Kingdom

Great Hotel Just Outside the City Centre

We stayed for 4 nights in the middle of October The Hotel is about a mile for City Centre & is in quiet area with Free Parking & Free Wi-Fi & yet another bonus was the we found some great local restaurants 2/3 minutes walk away which were far cheaper than you would have expected The Hotel itself looks a bit like a modern French Chateau just off the road & about 3 miles from the Airport We found the decor a bit diverse but life would be boring if everything was the same & we appreciated the design even if not always to our taste. The room was large & comfortable with a really large bed & TV and as you would expect had air con and a well stocked mini fridge if you couldn't be bothered to go to the bar next to the reception .The whole Hotel was clean & tidy & had all the requirements a traveller may need. The inclusive breakfast was also all you could want comprising of breads cheese & all the continental local meats , , bacon sausage , scrambled eggs & boiled eggs pastries fruit juices, cereals & coffee & teas. We left early for the airport & even got given breakfast boxes to take with us when we checked out The staff were all friendly & helpful but above all professional & I wouldn't hesitate to stay again.especially as so close to the centre

by cognac12 Montreal, Canada

sooooo disappointed

My husband and I were on an Air Canada tour of Italy in early September. I can't believe that Air Canada would choose this hotel for the three days in Florence. For starters, it is situated a good fifteen to twenty minute walk from the center of the city. The decor is striking. Nice if you like to go back in time to the 1970s.... A look at the pictures will show this. If you are looking for authentic Italian style and comfort, you are in the wrong place. The room was the furthest thing from cosy. Not a place where you wanted to spend any time. On the positive side, the rooms were very clean. The breakfast was fine, no complaints. Word of advice: check out the photos....you'll get an idea of the decor. I would not recommend this hotel if you are of a certain age.... senior...

by Dusty-NJ kearny, nj

Bizarre!

This hotel is sorely in need of updating and is no way a 4 star. Don't even know where to begin. Corridors are painted black and even though lighting was minimal, you could still see the medieval portraits painted on the room doors as well as where they spot patched the walls. The rooms also had minimal lighting if you could figure out how to use the panel on the nightstand. Walls and ceiling were red "leather" squares with pinpoint lights in-between. (I kid you not) Other walls were dark wood. Crazy looking desk/bar thing at foot of bed. There was only 1 outlet (on the side of that desk/bar) to charge your phone and it turned off when you turned the lights out! Room did have a whole bunch of phone jacks though! And then there's the bathroom. The shower was between the toilet and bidet with the shower curtain that stuck to you when you tried to shower. And searching for the toilet flush mechanism was another challenge. (It was next to the sink hidden behind the pull out mirror.) Carpeting was dirty and stained and wall corners were worn out. Hotel was also in a residential area, a cab ride or long walk from the historic district. I should also note this hotel was a last minute substitution by the tour company and was clearly inferior to the original hotel in our itinerary.