Guest reviews Pondok Santi

by semarabali Sanur, Indonesia

Spacious Luxury

Our stay at Pondok was everything we might have wanted. The room was very spacious with a large sitting area and an outdoor bathroom. The decor was really nice and we loved the garden surrounding the bathroom. It was clear that attention had been paid to the small details. The staff were very professional and helpful and the setting of the gazebos and pool was fantastic. We could not fault it. The highlight though was our day cruising around the Islands on the Pondoks' large, wooden boat. It was magical, we felt like royalty. Can highly recommend staying here as the Islands are currently very quiet, it was easy to stay safely distanced from others.

by 233trevc Oxford, United Kingdom

Dont book this resort if you may need to cancel ..

Be aware that if you book this resort and decide to cancel a booking at Pondok Santi and do so within the time-frame specified in their terms & conditions that you wont be refunded. Due to the Covid-19 pandemic, I decided to cancel a booking made in January 2020 for a trip in May and lose 20% of the value rather than reschedule to next year. Unfortunately despite receiving confirmation of the cancellation, the promised refund never materialized. Having chased and chased them, and having been assured that a problem with their bank refund instruction had been overcome the funds still haven't arrived. I am sure the resort is as fantastic as it looks, however the ineptitude of the management team and total disregard to perform their legal duty leaves a lot to be desired. I am still hoping that the refund arrives as I would dearly love to stay here at some point in the future.

by Therese H Dublin, Ireland

Just fab!

This is definitely the nicest resort on Gili T. The pool and bar area are divine and so relaxing. We stayed in a one bed villa that had a beautiful outdoor bathroom and gorgeous seating area. The grounds are spacious so all rooms are quite private and the beach front area is beautiful. The hotel provides bikes and snorkel equipment and staff really couldn't do enough for us. I have coeliac disease and they even had GF bread! One tiny issue was the kitchen is a little far from the dining area so food was sometimes on the cooler side....prob should have covers to keep it warm. Otherwise no faults at all.

by balichick47 Melbourne, Australia

Heaven upon earth

Beautiful beautiful. Classy, fresh, amazing location, white and crisp sun lounges on powder white sand. Fabulous villas. Superb comfort and privacy Can’t wait to book again when the world allows..... Favourite Gili T stay ever. Will never stay elsewhere. Grounds are amazing

by JanaG615

Beautiful resort with super nice staff

We spent one night in this resort after we discovered it when we were already on Gili T. and it's definitely one of the most beautiful places I've ever been to. There's a private beach with white sand and crystal clear water, a huge park with perfect palm trees and the bungalows – just amazing! However, times were really stressful because of Corona shutdowns and the staff was so nice and helpful. Receptionist Hery took care of everything, booked flights, organized early breakfast and everyone really calmed us down. The bartender Hendra even gave us a private show with his impressive bartending skills while we were sitting at the pool bar. I would definitely come here again for a longer time and recommend this place to everyone.