Guest reviews Pondok Santi

by dersi Helsinki, Finland

Great facilities, location and service

Gili T was sadly depressing due to the effects of Covid but Pondok Santi was still very much alive and faring well. The villas are very nice and private. The location is also close enough to the more lively parts of the island but still secluded enough to avoid heavy traffic or noise. They told us when we arrived that the pizza was the best on the island, which we were skeptical about, but it turned out to be really great pizza. Breakfast delivery to your villa is also very nice. We also got to grab the bikes whenever we needed them and the hotel also provided snorkeling gear. We loved this place and are eager to visit again some day.

by felicitybloomdesign

Pondok Santi paradise, Island castaways !

Our family has been so lucky to call this beautiful island resort our home away from Bali when I am there for work each month. From the moment you arrive it is breathtaking, with the Santi beach club (recently refurbished) looking over the crystal clear waters to Lombok. Entrance to the resort along a meandering path through a lush vast green open space and palm tree plantation. Staff are attentive and fun !! Our 3 yr old daughter cannot wait to see them as soon as she off the cimodo horse cart. The main pool is fantastic with swim up bar and raised so you can see the ocean whilst swimming. Rooms are spacious and beautifully decorated with the most comfortable beds. We have thoroughly enjoyed the garden villas (especially when the cimodo horses were running free in the grounds much to our daughters delight!) with spacious outdoor area and showering under the boganvillia. But we absolutely love the pool villas at the front with ocean views. Food and drinks are superb, you never need to leave :) Can't wait to be back soon. Felicity, Mat & Saskia xxxxxxxxx

by ricdonde Copenhagen, Denmark

From 4 days to 4 weeks!

If you ever go to Gili Trawangan, Pondok Santi is a nobrainer when it comes to accomodation and pizza! The staff not only provide great service, they become your friends and truly treat you like family. Also you’ll feel like you have your own mini zoo with 20 horses right in front of the villas. Pondok Santi exceeded our expectations and did things for us that you would never expect from a hotel. Pondok Santi will always have a special place in my heart. We came in the beginning of a pandemic planning to stay for only 4 days. We stayed 4 weeks. You made our stay unique and we will definitely be back. Sooner than later - we can't wait to see and have fun with all of you again ❤️

by semarabali Sanur, Indonesia

Spacious Luxury

Our stay at Pondok was everything we might have wanted. The room was very spacious with a large sitting area and an outdoor bathroom. The decor was really nice and we loved the garden surrounding the bathroom. It was clear that attention had been paid to the small details. The staff were very professional and helpful and the setting of the gazebos and pool was fantastic. We could not fault it. The highlight though was our day cruising around the Islands on the Pondoks' large, wooden boat. It was magical, we felt like royalty. Can highly recommend staying here as the Islands are currently very quiet, it was easy to stay safely distanced from others.

by 233trevc Oxford, United Kingdom

Dont book this resort if you may need to cancel ..

Be aware that if you book this resort and decide to cancel a booking at Pondok Santi and do so within the time-frame specified in their terms & conditions that you wont be refunded. Due to the Covid-19 pandemic, I decided to cancel a booking made in January 2020 for a trip in May and lose 20% of the value rather than reschedule to next year. Unfortunately despite receiving confirmation of the cancellation, the promised refund never materialized. Having chased and chased them, and having been assured that a problem with their bank refund instruction had been overcome the funds still haven't arrived. I am sure the resort is as fantastic as it looks, however the ineptitude of the management team and total disregard to perform their legal duty leaves a lot to be desired. I am still hoping that the refund arrives as I would dearly love to stay here at some point in the future.