Guest reviews Taj Ganges
What to expect
- Sleep Quality
Last 5 reviews
Another great Taj experience!
There is something special about the Taj experience and Taj Ganges has been doling it out out in spades during our recent trip. We had complicated multi room bookings, complicated car / travel options, complicated daily itineraries and some food restrictions and Taj Ganges team pulled it all off with a flourish and then some! A wonderful trip we had which would have not been possible without all the wonderful interactions we had and the simple and elegant rooms. Starting with reservation - Ravi, our drivers who took care of us for 3 days, staff at the Chowk restaurant who made our every meal a pleasure, to Ajeet who kept our rooms well and knew exactly when to help and how to help, Shashank who was a saviour more than once - and i know I am missing lot of folks - but overall for making this a true Taj experience! It was great being back at the Taj!
Situated on the palace grounds,this is an oasis of green in the midst of the city. The place is well maintained ,spotlessly clean, with very courteous staff. Very peaceful ambiance. The check in was very smooth & pleasant experience. The restaurant staff is is very helpful & accommodates any special food requirements readily. Particular mention is to be made about the helpful & caring attitude of Mr Navneet & Mr Dharmendra from the restaurant. Mr Shashank from the travel desk is very efficient & helpful. He did all our travel arrangements to perfection with a good driver (Manoj) & guide (Ajit). Thanks are due to Mr Vikas (Food & Beverage Mgr) for the lovely food & Mr Vivek Sharma ( Gen Manager) for motivating the full team to give a great customer service & experience!!
Taj Experience Exemplified
An absolutely wonderful staff who goes extra mile to ensure that guest have a memorable stay. Special mention to Mr Anuj Jha from Chowk restaurent and Binodji from the bar. Room facilities were modern and excellent. Our only suggestion would be to improve the landscaping and maintenance of the grounds, they are a real asset to your hotel.
I have stayed in this Hotel for the first time & found an amazing experience. This is the best hotel to stay in a luxury segment in Varanasi. Un-match hospitality & amazing services made us feel being at home. They accommodate us by giving us the luxury to check in to check out. I would love to come again here.
Excellent service and brilliant experience
This is a thank you note for all the staff and employees at the Taj Ganges for looking after my family and going above and beyond to make us feel welcome. The service was absolutely brilliant, thank you so very much. My sincere and special thanks to Piyush, he is an excellent manager, always so polite, professional and helpful. Thank you for all your tireless help, Piyush and Vandana, in ensuring everything was well organised for us, it’s really appreciated. Thanks to Shashank and Amar for making sure we were well supported wherever we went and our various excursions were well planned and organised. Big thank you to Manish for always being so helpful and for keenly ensuring my grandmother’s comfort. Both Chowk and Varuna offer the finest delicacies in town, and the Chefs (Nishant and Mukesh) are brilliant. Exceptional service and a massive thanks to Rajiv and Ajay for the lovely culinary experience. Thank you Akanksha, Azhar, Dharmendra, Anil and Navneet. Last but not the least, big thanks to all the cleaning and room service staff. Sorry to have not taken your names but grateful for all your help. And most of all, many thanks to Mr Vivek, it takes a strong leader to create a wonderful team.
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