Guest reviews Gateway Hotel Ganges
What to expect
- Sleep Quality
Last 5 reviews
TAJ IS TAJ .... We are so happy with house keeping & restaurant Special thanks to Ujjawal very well managed.. Experience Authentic Indian Hospitality with Added Assurance of Safety & Hygiene all the time 24/7 Customer Service.....WAH TAJ WAH TAJ
A wonderful experience , that added to the charm of our visit to this lovely City. I highly recommend the Taj Ganges to all. Right from check in to every aspect of our stay, we were very well looked after and the entire staff deserves to be complimented .
It was a memorable stay, especially considering the reason for the stay, Rooms are very comfortable and quiet. Room service and assistance is exemplary. Special thanks to Dharmendra from Chowkha restaurant for making our breakfast such a wonderful experience. Thanks to Chef Mukesh,
Grand Taj hospitality
The large hearted Taj hospitality makes you feel at home in any new city. I must say that the Taj Ganges more than lived upto this expectation. We had a memorable family trip in December 2020 and thanks to the General Manager Mr. Vivek Sharma and his entire team we had a great memorable stay. They well anticipated all our needs right from meeting our dietary requirements and making arrangement for visits to the ghats, temples or other tourist places like Sarnath. The restaurant food and breakfast spread was fabulous. We would make a special mention of F&B head Mr. Vikas Nagar, Restaurant manager Mr Rajiv Sharma and their entire team Mr. Kaustav. Mr Mangal, Mr. Navneet, Mr. Dharmender, Mr. Abhimanyu , Ms Akanksha and Mr. Jitendra, Mr. Anil and Ms Ananya for taking great care of our dietary needs and giving us a taste of local ethnic delicacies. Please do not miss the Banarasi Thandai at the breakfast and you will find the restaurant team more than willing to ensure that your taste buds are pampered. We also want to make a special mention of the concierge desk headed by Mr. Amar and Shashank for going out of the way to ensure that we go back with great memories of Banaras. Our driver Mr. Kishan and guide Mr. Shashank seem to know every thing about Benaras and were ever willing to answer to the curiosity of my son. They were always on their toes to ensure our safety while we were on the ghats or crowded lanes of Benaras. This trip has left a great mark on us and we will want come back as soon as we get another chance. Right from reservation, to check in and check out the people have been fabulous leaving us with a great impression about the Taj Ganges team and a strong desire to come back. The gym manager Mr. Praveen Nair would be ever willing to organise games and rackets even late in the evening if we wanted to play a game or two. Thanks for maintaining all hygiene and precautions. Every day we would end with a hot water foot massage organised by the housekeeping folks in the room where in they would place large copper bowls with salts and rose water to help us release our travel fatigue. Thank you guys for taking such great care of us and we will be back soon. Jitender, Urmi and Aarav
Amazing hotel... Great staff, very courteous.. and excellent food! The superior rooms are well appointed but a tad too small! The breakfast especially the localvore was damn good... The front desk is very well managed..
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