What to expect
- Sleep Quality
Last 5 reviews
It is awesome to stay
It is a very beautiful property. Nice and clean. Staffs are very kind and cooperative and humble. The food is good .overall experience is very good. The history of the hotel shows how their King took care of their people during the famine in 1926.
First of all would like to thank Mr. Harish because of his help this trip could happen thanks for being super helpful really appreciate his help. Rajnandini was just amazing she was one of the highlights of our stay super helpful and very welcoming.Special thanks to Laxminarayan for amazing decor for our anniversary my wife loved it. Kaushik at Risala was very helpful and great guy. Overall it was an amazing stay very soon would be becoming a Taj chamber member and experiences like these make it easier to go ahead with Chamber membership. Cheers!!
Not a pleasant stay this time in Umaid Bhavan
We checked in the hotel at around 5:30pm on 11th September 2021, for a 2-night stay. While making the booking I had mentioned that we are coming to celebrate the occasion of my wife’s birthday. After check-in procedure we were allotted the room no. 509 stating that it is a wonderful room but when we saw the room, the layout of the room was awful. It was disoriented and absolutely no view. When we asked the executive if he had any other option of the rooms, he said because of the occupancy, they don’t have any other rooms. I was really disappointed, so I went to the reception and spoke about it. The executive at the reception also agreed that the allotted room was not great, and he offered us another room No. 502. This room was decent. As we had road travelled from Jaisalmer, so we planned to have a shower but housekeeping and room cleaning job was not upto the taj standards. The room was not ready for a new check in handover. In the bathtub there was sand particles and in the drainage of the shower there was hair clotting, and the shower was also leaking. Immediately we called the housekeeping and informed them about the same, requested them to do the needful while we were heading for dinner. I had also informed the housekeeping that it is my wife’s birthday, so they apologized and offered us a bubble bath set up. The next day went well but the day we check – in wasn’t that pleasant, little disappointed, as this was my second visit to the palace. Had planned a holiday with lot of expectations, as our first experience was really great. NOTE: I don’t think I will again plan a vacation here because when you book a palatial property, you expect a royal treatment which wasn’t present in our case. Failed to make first impression this time.
An Amazing vacation in an equally amazing palace!!
I am so glad that my family and I chose the Umaid Bhavan palace to celebrate my children's 25th birthday in September. It was such a beautiful experience starting right from our royal welcome. we were welcomed by Garvita at the entrance and she made our stay extremely enjoyable and all our requests were tended to without any delay by her. we were upgraded by her to beautiful suites right next to the magnificent dome. The best part of our stay was the love we got from the staff, we were treated as family by them and my review wont be complete without mentioning each and everyone of them - at the reception, Garvita and Rajnandini were there to look after any requests or whims we had. The housekeeping staff - Achal , Anamika and Uma who got us whatever we requested for at lightning speed! they also beautifully decorated our room for the birthdays with balloons and a lovely floral rangoli. every request of our's was taken care of immediately by them. coming to the In-room dining, my daughter had to keep her somvar vrat during our stay and she was quite nervous as it was her first vrat in a hotel instead of her home but we are so thankful to the chef and the team at Risala who made it so enjoyable for her with all the vrat food, which tasted even better than normal cuisine. Puneet, Manisha and Bhopal ji at Risala were so good with their services and suggestions that we ate all our meals in the palace and didn't feel the need to go out for dinner/lunch outside even once. we also had our meals via in-room dining multiple times during our stay and because of Bhupinder and Diksha (butler- palace services) we actually didn't feel any difference in going to Risala or staying in our room to have our dinner. The table was laid so beautifully every time with beautiful silk table covers! The last person that I would like to mention is Mr. Suraj Pal ji who is the liftman in the palace. He always welcomed us in the lift with a smile on his face and asked us how our day was going. It is so rare to see such type of people in hotels who treat you more as a family than a hotel guest. I guess this is all due to The Taj Hotels or Tajness!! Taj has always been my family's favourite hotel chain in the world. we can’t think of going to any property which is not under the Taj brand. Thank you again for such a lovely experience. Can’t wait to come back to Umaid Bhavan Palace!
A Royal Retreat!
Words wouldn't do justice to describe an unrivaled experience that Umaid Bhawan Palace offers. We had visited this iconic property for my dad's birthday and they ensured to make it a special one. Many thanks to Alka (front office) and the warm and friendly staff for taking good care of us and for all special personalized birthday arrangements that include an upgrade to a Suite! :) You're greeted with "Khamma Ghani" at every corner of the palace you pass by. The grandeur of the palace, the magnificent interiors, the guided heritage tour, the serenity around the palace, Rajasthani folk performances, lovely city views, the rich high tea and royal breakfast spread won all our hearts. We were there for 24 hours but the memories are going to stay for life! Property with sheer magnificence and service par excellence. Hope to visit again in future. Thanks a lot to everyone for an exceptional hospitality.
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