Guest reviews Taj Falaknuma Palace, Hyderabad

by NISHITH S Ahmedabad, India

AN EXHILARATING PLACE

A beautiful hotel in a beautiful location. Full of old world Charm. The experience right from the arrival was royal. There is a beautiful "Chariot" right from the forgone era to take us to the palace. The Check in process is personalized and unlike a Hotel. The welcome is again full of personal touch. There a coat of arms preceding your entry to the palace. The rooms are decently sized and beautiful. The food is to die for. The kebabs are wonderful and so is the international cuisine. The staff is extremely helpful and understanding to your taste, needs and requirements. I would specially like to mention the names of Mr Sudhakar and Mr Nasir for the excellent service. Although every one of the staff member is worth mentioning the name. The palace tour is a treat in itself. The Bar is a old world delight. The Library is unlike any thing that we have ever seen. There is an evening Kawwali session and the singers are too good for a hotel evening schedule. You can have the songs of your choice. Overall worth visiting again and again. Great place with great people.

by Jai_kumar06

Taj Falaknuma Palace

We enjoyed our 1 night stay there which was a complementary package. Palace is filled with greenery, felt so calm. Enjoyed the Horse buggy ride. Guided palace tour followed by Qawwali program which was amazing.A must watch. Special mention to Kuldeep singh Rathore at the restaurant, Thank you so much for ensuring that we are having a great time, pampering us with an amazing dining experience, taking care of our food with utmost care. Food was good. Also Devendra Chauhan, Gandharv, Vijay, Venkateshwara, and the entire staff ( restaurant, house keeping, front desk, lobby ) for your warm and Superb hospitality. Staff greets and treats you respectfully. They are cooperative and courteous to our requests. To conclude, from check in to check out everything is extremely good. Thank you for making our stay memorable.

by Ashish S Mumbai, India

Very Happy with the Property & Service

Had a fabulous time at the property. Fantastic property. Fabulous service. The views from the property is fantastic. The services of Nasir, Vishal & Sudhakar were just fantastic. The breakfast & lunches & dinners were fantastic & the servers / Chefs were ready to make anything out of the menu also. The suites & the rooms were very comfortable & neat & Clean. Had a memorable stay & would always look forward to coming back again. The best part during the checkout they gave a Cake with the message, Hope to see you back soon. Such an out of box thinking, never seen something like that. This would always stay in my & my families memory for years to come. Also giving the photo frame with the photo was again a memorable thing. I have stayed at many Taj Palace hotels, but the memory of Taj Falaknuma will always stay in my heart for ever. Also once again my big thank you to Nasir who served us so well during our meals & saw to it we enjoyed it. Also unforgettable was the entry in the royal horse cart.

by Kaarrttiik Mumbai, India

Best Hotel in India

My wife and I travel fairly often (we hold elite tier memberships of most if not all leading hotel chains). After a fairly disappointing stay at Taj Lands end I was reconsidering our booking at Falaknuma Palace. However given our excellent experience at Rambagh we were hoping that the service at a Palace property wouldn't disappoint and it absolutely didn't. This was the first holiday my parents took in the last 2 years or so and the team went out of their way to make their experience special. From reaching out in advance for IDs to checking for any preferences / special occasions being celebrated the front office team's approach was impressive. As TIC gold members we were upgraded without having to ask twice. Mr. Sajjad as the duty manager went out of his way to ensure my parents also got an amazing room. The checkin was amongst the smoothest I've experienced during the Covid years when in room check ins seem to have been discontinued. The entire experience of being brought into the palace on a horse drawn carriage was exquisite. An oft overlooked department by me - the house keeping team here was standout. Ms. Mounika ditched the usual towel swans in favour of a towel cake since we were celebrating a birthday and then went out of her way to continually impress all along the length of our stay. Overall the attention to detail of the house keeping team was impressive. The IRD team(Shreyansh), F&B team at the restaurants during dinner as well as a busy breakfast service were standout. My mum is vegetarian and the team remembered that when they bought some special eggless desserts for her. Since we mentioned we were going to be taking a day excursion they packed some fruits for us as well. The F&B manager during the breakfast service whose name I forget was amazing. Honestly each member of the staff deserves to be called out by their names for the phenomenal service we got and there isn't a single flaw I could find for this entire trip. Next time you're looking to pamper yourself or otherwise wanting to celebrate a special occasion I would strongly recommend Taj Falaknuma. We're going to be back soon!

by Balmukundshah Ahmedabad, India

Luxurious Stay

Awesome stay, Service was at its best..... At Falaknuma you feel like a royal in some royal luxury.... Food was awesome, all the staff was so humble and ever smiling... Looking forward for more holidays with Taj ....