What to expect
- Sleep Quality
Last 5 reviews
Nice hotel and very helpful staff
We had a great stay here in February 2020 (3 nights). Great, clean rooms, good breakfast restaurant and a helpful staff. Especially helpful was the guys in the Concierge Service, who got us out of a pain by arranging some transport for us in Goa. A little expensive (but efficient and helpful) Taxi Airport Service as the only minus.
EXCELLENT HOTEL WITH BEST SERVICES!
On arrival we were welcomed by pleasant lady Bhakti who took us to our executive lounge.She completed check in procedure in the lounge only with welcome drink Trident hotel is best located in Mumbai. We spent two weeks in this Hotel. It was a memorable experience! The Breakfast in Frangipani is unforgettable. We were pleasantly looked after by Chef Swapnil. The team including Shardool was brilliant. evening drink in the execurtive lounge was a Highlight of the day! Abhishek Verma his team including Shravan were highly professional polite and pleasant.. We wish all of them for the best future.
Beautiful property and strategically located, with friendly, helpful and professional staff. Excellent food at their restaurants. Love the pizza and pasta served the Frangipani Restaurant esp. the pasta, well done. Not sure there should be a welcome fruit platter, there was an empty plate, cutlery and napkin, it's best not to leave an empty plate. 2nd day, received an over ripped sorry looking banana? Not sure what to make of this gesture.
One of the Finest Hotels we stayed in
We came to visit to India for the first time to attend a friends wedding and the whole hospitality and service delivered by the hotel was absolutely amazing! We even got upgraded to a ocean suit room. The staff there are always ready to help and ensure you have a very comfortable stay. The hotel also helped us a lot with arranging sightseeing plans along with a driver to show us around. If your going to Mumbai I would definitely recommend you stay there!
Summarize my stay
Everything well organized: location, amenities, room and all experienced services. There are many restaurants with exceptional service and menus. The concierge helps a lot to organize trips and transfers.
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