What to expect
- Sleep Quality
Last 5 reviews
“Heaven on Earth”
Ten Days of Wellness well spent!! Best place to Detox ur Atma-Man-Tan.. Vry nyc view of lake n mountains..N a best culture in every staff of greeting Namaste every time u meet anyone. Awesome therapies with Best therapists..Dr Vishnu is best guide to make u feel Detox n lighter.. Got a chance to meet owner Mr Nikhil Kapur, he is gem of a person.. Food is satvik n vry tasteful.. Duk,Shipra,Guddu n Niraj r dere to serve d food with smile...hats of to wellness chefs Ishika Mam n team.. From arrival till departure every member is ready to help u... House keeping team Prachi n Priyanka r dere to make ur stay more comfortable.. In single word Atmantan is jus “ Shaandaar”
Booked the Ashoka room for two nights during valentine's day and my girl and I had to leave this resort within the first day itself, that's just how bad it is. The following is the horrifying experience we had to go through which led us to cut the trip short. After booking the room a couple of weeks in advance, I had requested for a romantic decor for the room being valentine's day and all but the room we got had absolutely no work in it, not even folded sheets and the mirror was old and looked patchy in the center, truly was a sad room for the exhorbitant amount I had to shell out. With regards to food, everyone is provided is a meal kit and there is no extra food, and it is very limited vegan food and this was not mentioned before arrival. There is no tea/coffee upon request. We went to ask for coffee,and they are understaffed and would provide us a cup of coffee after an hour, what a joke of a luxiry resort. No alcohol or smoking in the property either, just a heads up. Their onboarding email requsted to get two shoes for outdoor and indoor activities, but the outdoor hike is walking around their resort itself as we are not allowed to leave the property till the end of the stay and this was not at all mentioned in their communication or while booking the property. Anyways their outdoor activity would then be yoga I presume but If you plan on doing so on their advertised prana and some other outdoor space, make sure to carry a broom as it is not maintained even in the slightest. According to the map they provide, there is a butterfly park which their own cart driver told us all the the butterfly have died, another heart break for us. Then as a last hope we decided to head to their mini golf park to have a lil bit of fun to brighten up our day, but the building next to the mini golf course was locked in the evening, where we could only assume that we would have got the golf stick and balls to play, but even if we had got them, the mini golf patch is not at all maintained and for sure even Tiger Woods would not have been able to make the shot. With all the above reasons to not be at this property, the one that triggered us the most is the hostility with which their resident front desk worker Siddhant spoke to us. Truly felt horrified with the tone and the hostility he spoke to us, truly felt like we were in a cult and had to escape for our lives. Their other staff even lied to us and pointed us in some direction to the non existent butterfly park when we asked for directions while walking around following their fake cartoon map, horrible treatment by the staff. Their only selling point is the large Buddha statue for which you will see an abundance of photos, they are selling this place as peace and tranquility but there is none. This resort and the wellness it provides is absolutely horrible and I would not recommend it to anyone who wants to take care of their well being. Having been to multiple resorts around India, this resort is by far the most overrated and the worst experience I have ever gone through.
A special review
Has been an excellent visit to this divine property. A special mention for Gayatri who handled our booking. Dr Ravi who gave us some expert advise on health. All the top class therapists who extended superb treatments. Each one of the polite and efficient team who left no stone unturned to see to our needs and comforts and not to forget Atul who gave us a lovely send off. Will definitely look forward to a revisit. 🙏
Beautiful property, Green, Serene, Peaceful, guest experience could be better
It is a health and wellness retreat however, that was not my objective. I only wanted to de-stress and be amongst nature. Property is green and peaceful so you will feel relaxed. Due to Covid, the swimming pool and indoor games are closed. All rooms come equipped with a bath tub however, there is an issue with hot water and one should check that prior to accepting the allocated room. I faced this issue and it took them 2 days to sort it out. I was there for only two nights and resolving this stressed me rather than leaving me destressed. Book the rooms on level 1 as the lower level (garden) rooms don't really offer any view. The level 1 rooms should ideally offer a lake view. Staff is courteous but not empowered which I am assuming is probably why they could not help me with a better room. Massages are good but could be better. Staff at the Spa reception can be more welcoming. They organise a lot of activities if you are into Yoga and meditation. However, make sure you include them in your package else you would have to pay for each activity separately. Alternatively, just wander around the property, pick any spot to relax and calm your senses. Food options were limited, maybe due to covid. They served a set menu. Chef did a good job with the menu. However, not to my linking as I enjoy variety of food. However, I knew this before going so this one is on me. Maybe, they can have a different menu for those who go there for leisure. Overall, the experience left me wanting more. Good option if you are looking for detox, weight loss or general wellness. Else, you may want to check-out other luxury resorts.
My physiotherapist Dr Gorai were very cooperative and understandable Treatments and massage therapist are well trained. Excellent location,food was too good and delicious,rooms were not that good,co-operative staff, Even lost 2kg after coming back, overall experience was good!!! REMARKS, HIMANSHU MEHTA
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