What to expect
- Sleep Quality
Last 5 reviews
No accountability, service and hospitality after payment is received by them
This hotel has issued 3 fake GST invoices to me . They all have invoice number as "0". Repeated requests for a valid invoice have fallen to deaf ears . Every time I call them , they make lame excuses . I will report this hotel to the GST officials for issuing fake invoices to it's guests . They have No accountability, service and hospitality after payment is received by them . The rooms do not have even the basic amenities for a comfortable stay . Please AVOID this hotel . Sajal Agarwal
A must but with bits missing
A wonderful experience, especially the evening Dining. The staff were great and the atmosphere delightful. Spoilt by rooms that were cold on arrival and should have been warmed before. No one on duty at night when food poisoning required medical attention after 5 hrs of struggle! A little more thought and this is a must place to visit. As said the staff were excellent..
4 day stay
I Expected old colonial and that is what we had. but the room was dark and we had to leave the electric heaters on to be comfortable. No bathrobes available which was a pain. Food was ok and service was good although some of the staff did not have a clue re. what was expected ie pouring white wine into warm glasses. when we mentioned this we were told "oh, the glasses have just been washed". it was a different experience not entirely pleasurable
Dry overpriced afternoon tea
We were really looking forward to this fancy afternoon tea we had booked. First of all it was really hard to come in contact with them to make a booking. They never answered what time we should arrive and I sent two emails asking. It wasn’t much of afternoon tea, scones where dry, the cream was frozen and the cakes were dry. For the price you pay you do expect Newley baked scones and cakes. Service was okay but nothing extra. I would say it’s not worth the price and it feels like they still are living on a old reputation.
Just average as compared to price
Hotel dates back to old time but its just ok ok. Price is too high when you compare hotel. Rooms are named to different people who stayed in hotel. Although its different experience to stay in such a colonial style but still price is on the higher side.
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