Guest reviews Glenburn Tea Estate

by shellykishnani Mumbai, India

A visit to a Paradise.

Let me begin by writing " If there is heaven on earth, this is it". Need I say more? It is self explanatory. Not only is the place situated in the most beautiful locale ,with its paradise-like aura but this is just one aspect of the experience. The architecture is old time and the past glory renovated to perfection. The hotel just blends in with the surroundings and the interiors are pleasant to the eye and heighten the experience. The majestic snowy mountains in the distance are visible, I'm told on clear days. I visited in May this month when there was mist all around. What a sight that would be to behold ! I 'm mesmerized. All I could do after alighting was to look all around spell bound and to think why it took me so long to come and visit this place? Now the scenic wonder is not all that this place has to offer. The food is sumptuous and delicious as well. It is a gastronomic delight. the dishes are cooked to perfection and the staff very hospitable and courteous. They are very eager that you have an experience to carry home after visiting this place. Mr Lama, Mr. Rudolph , thank you so much for making my visit memorable. Please do put the stay in Glenburn on a to-do bucket list of things to do in your life. The long drive from Bagdogra to the tea estate is well worth it. After all such visits are not everyday experiences. This time I visited by lucky happen-chance but I'm definitely re-visiting it again with my family as soon as possible. A MUST-VISIT.

by YezdiKarai Kolkata (Calcutta), India

Glenburn is an Experience in Excellence

From booking to arrival and departure the Glenburn experience was one of excellence in customer care. The people at Glenburn make it so. Not just a tea estate but an ecosystem of 1600 acres, 7 villages and a demographic of 3,000 people. There are many things to do at Glenburn and they help you do it in the best way possible. We had a delightful outing to the river at the end of the estate and across the water lies Sikkim. The campsite was memorable as was a quickly conceived game of croquet with all the kit (next time on the lawns). The accommodation in the Burra Bungalow in the Kanchenjunga view room was spacious, well furnished and a great place to relax with an extra bed and an annex with a bed so you could easily have 4 people staying in that room. The Glenburn kitchen is innovative in its daily presentation of lunch and dinner. No meal repeated over 5 days! Ask the chef for 'Sable', cheese biscuits with a unique flavor. If you have a preference, say it and it will be done. Rudolph who manages your stay is superb at ensuring you are comfortable and a storehouse of information. As is Sid, who will educate you on the ecosystem. They and the entire staff have our thanks and gratitude for looking after us. The visit to the factory to see tea being processed and packed is a heady experience as is the opportunity to be schooled in the art of tasting. That is an experience to treasure. Its a great place to perfect the art of doing nothing; while enjoying panoramic views, good food and excellent service. We will return.

by mumbai1985

Holiday visit

We stayed at glenburn estate hotel last week for four nights! It is a hidden gem and one of the finest boutique properties in india. Outstanding rooms and service, led by the affable Rudolph. The cuisine changes every day and the activities can keep you busy , other than exploring the region. Or you can just relax in the wonderful gardens and get some much needed me time. Being avid travellers, this a must visit destination

by Rajeev87 Mumbai, India

Mesmerizing

Glenburn is truly a hidden gem. We would highly recommend is for all aspects. We spent our 05th anniversary there and it was such a brilliant experience. The electric blankets and the hot water tub baths (with tea!) added to the charm of the place. The treks organised were amazing and we truly enjoyed the weather. It always seemed to call for a cup of tea :) Special kudos to Rudolph and the team for an amazing experience - and especially for going out of the way to make our 05th anniversary so special. Met some really interesting people as well and that was another bonus in what was a truly mesmerising trip!

by sanjubhaiya Mumbai, India

vacation

Glenburn Tea Estate is located remotely in the Tea Estate area of West Bengal and takes about 5 hours from Bagdogra airport.Firstly , it is overpriced and costs much more than a 5 or 7 star hotel in any cosmopolitan city of India.Even by international standards the rates are very high.Rs 42000 to Rs 46000 per night.Moreover at least 25 km of the road before Glenburn Tea Estate is horrible.Even a 4 wheel drive is bumpy, jerky, and shaky.Those slightly aged run the risk of cracking their bones. Reservations are done by their Kolkatta office and it has been my experience that they are authoritative and speak with an air of superiority. I may add that I had made enquiries with them and they gave me an estimate of about Rs 42000 per night for 5 nights.Meanwhile I got in touch with Thomas Cook who confirmed my booking for Rs 38125 per night.My money was already with Thomas Cook for making payment to Glenburn.However a little while later after confirming my booking Thomas Cook informed that Glenburn is not taking my booking through them.I was aghast as my to and fro flights were booked and I had to visit the place as per plan.Then I contacted Glenburn who said that they have released my rooms as I have not paid the advance of 50% in time.I realised that Glenburn has created this situation for me so that I am forced to pay more to them ie Rs 42000 per night.I had no option but to pay the higher amount.Even Thomas Cook commented that it is a loss of face for them as even after confirmation of booking Glenburn refused the booking in my name made through them.