Guest reviews Hyatt Amritsar

by Nikoulina B

Convenient Hotel for a Day Trip to Amritsar

We stayed at the Hyatt as part of a 24 hour trip to Amritsar. The hotel is located is little outside of the center, but by cab the Golden Temple and surroundings are maybe 20 min away. It is right next to a massive mall, if you are in the mood. It is a classic Hyatt hotel. It has everything you need for a day trip. The pool was a little difficult to reach, through the Spa, one floor up, but we weren't really there to spend a lot of time in the hotel but rather to explore the city. Rooms are decent. Small. You can hear everyone passing by your door though which was not too pleasant.

by shveta7 Vienna, Austria

Excellent

Great hotel, great location, amazing staff especially Chef Bhatun Rai, Akash, Lovekesh, Chef Amar and Chef Satbir. Everyone was so friendly and the food was superb. Definitely recommend this hotel !!!

by MamaT23 Canada

Great hotel

Wonderful hotel.Very clean. All of the staff work so hard and go overboard just to please you. The rooms are very spacious with amazing air conditioning. Just make sure to bring ear plugs. Those horns outside are loud and you can hear them all day and night! Food was delicious there too.

by TithiT New Delhi, India

Fabulous stay at Hyatt Amritsar

Our family spent 3 nights and 4 days at the Hyatt Amritsar property to celebrate my fathers birthday very recently. We are absolutely bowled over with the amazing hospitality we have experienced. Each and every person, right from Nikita at the front desk, kiran from the experiences team, the team at the restaurant, swimming pool, spa and the top management were taking special care of all guests ensuring that their stay is made more comfortable and safe. I would like to mention Chef Vipin especially who went out of his way to engage my 8 and 12 year old children for a fabulous culinary class. He taught them how to cook Amritsari delicacies. He also cooked a delicious meal for the family making our last evening in Amritsar truly special. On top of this, his humility, friendliness, etiquette and courtesy has really impressed us all. Thank you Chef Vipin! We are sure to come back here as it’s more fun to stay in properties which take such good care of its guests. I would highly recommend Hyatt Amritsar to all.

by Umarchan Singapore, Singapore

Overcharged/Double-Charged by Hyatt Desk Staff

My 4-days stay bill was INR61,802.84. I was charged in SGD to my Debit Card without my approval. Moreover, the amount charged by Hyatt was SGD1,248.04. This was much higher than the normal rate of about SGD1,166, i.e. about SGD82 (INR4,346) higher. When I asked the Hyatt desk staff to reverse the SGD charges and charge in INR, they messed it up with an additional charge of a similar amount, quoting that they charge additional markups for international credit cards, even though the Amritsar Mall next door never levied any such additional charges for all my other transactions. This also contradicts the T&Cs of my Debit Card. Now I am stuck with a double charge in my credit card, including the overcharging.