Guest reviews The Leela Goa

by dondiablo1902

The Leela

Finally in Goa, took us about an hours time to get there, but the journey was breathtaking.All I can say the beauty of Goa, As we reached the hotel we were greeted with warm welcoming gesture from the security and the mesmerising flora around the entrance, then comes the grand lobby and not to miss the big smile on their front office staff who greeted us as we got down, right from the start of our stay during check in till check out, what can I say??? It was flawless!!!! One of the best resorts I’ve stayed in till date in goa .

by manidipm2015 Burdwan, India

Memorable stay

We stayed there from 10th to 14th October in 2019. We went there to spend a family vacation. We realised that our choice was perfect right from the moment we stepped in. We were greeted with welcome drinks and our rooms were ready to check in. We stayed in lagoon suite overlooking a nice water body. Room service was prompt, staffs were helpful and food was delicious. Kids enjoyed the hugely spread out property with plenty of play areas.The beach was quiet, clean and well maintained.We enjoyed playing with the kids in the beach. Everything met our expectations and we hope to return here in near future.We strongly recommend it for a memorable family vacation.

by peacenamit Agra, India

God saved us

Hi Sorry for writing this review after so many months of visiting Leela goa. Since its a lock down so i got some time to share my experience with Leela , Goa. Me and my wife booked 3 nights with leela for a long awaited holiday. But guys this trip turned into a nightmare for us. As we were having lunch we found chilli coloured beetles in the chilly flakes sprinkler which we poured on our pasta which we had ordered for lunch and to our misery by the time we realised we had already finished half portion of it. we puked instantly and showed the same to F&b manager and to which whole of F&B staff was evident  They emptied the flakes on a plate and we found it was full of beetles and they also took a video for it to show it to their higher authority. We were not feeling well whole day after then and being jains and totally vegetarian aggravated our conscious.I asked f&b manager to fix a appointment with general manager but till the time of checking out they kept on telling me that he is not there in premises and we weren't able to meet him. However general manager did called up after that but to our surprise he didn't make any efforts to apologise for the incident instead he told that these beatles are common and its no big deal. I was shocked by his statement and told him that he wouldn't have said the same thing if his family been in same situation. l do agree nobody does these things intentionally but anything else would have been acceptable but not which comes around hitting the health of your customers. I think this is one thing we we cannot find even in small restaurants.Even they do a proper quality check on food served. Moreover we would have felt little bit good if they would have realised and apologised but after listening to great words of general manager that live Beetles are common in food saddened us by far. I hope and i pray something like this should not happen in any of the case with anyone. Beetles are common everywhere but we cannot eat them . Regards

by anitabO3345VY

Amazing and beautiful hotel with outstanding service. 5*******

Absolutely stunning hotel, amazing service, excellent facilities. Housekeeping were quick, food was most delicious, change of buffet every night during our 5 night stay (I am vegetarian- very large selection). Breakfast was just as delicious. Chefs very helpful. Mohanti was extremely helpful to show us around the hotel and take us to little Mandir area ,(with buggy). He demonstrated very good hospitality. Joylan housekeeping was efficient. Delroy buffet restaurant was helpful. Chefs are all friendly and helpful. Beach was clean, soft sand, plenty of space. Swimming pool area was clean, plenty of sunbeds. Outstanding hotel, great hospitality and service, beautiful grounds. Only thing in my opinion needs improvements is the bathroom products should be made in India and should offer authentic Indian herbal products instead of cheap chinese products. Apart from that tiny area of improvement Leela Goa is definitely worth the money.

by 403Singh_13 Calgary, Canada

Heaven on Earth - Literally

Ths was the best hotel to be at. If you are in Goa this is a MUST stay hotel. The property is designed to enjoy the sun, ocean, pool, and just relax. The staff is amazing. Everything is set up for to be accessible for the guests. The food, lobby, live music, location, beach, and the list can go on and on is unbelievable. there is a lot of people that we want to say thank to that made our stay exceptional Fletcher - thanks for being you. You are a true asset to Leela and are able to understand your guest. You take a personal touch and make sure that service is done without a flaw. Mohit, Salman, Ricson, Trishila - thanks for everything you truly made our stay special. You are polite, well versed, and great at what you do. Anjali, Josephine, Rohini - thank you for always having a welcoming smile & making sure we always had our regular table. Managers - Sudipto, Devang, Ratnaka - thank you for taking special care of us. Front office - you all did an amazing job from welcoming to arranging our ride to the airport. We will definitely be back to see you soon. Miss you and always good wishes from your Canadian family.